Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanceller smith

Tamarac,Florida

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to exceed performance standards and sales targets consistently. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing, and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

1
1
year of professional experience

Work History

Sales Associate

Walmart
Ft Myers, Florida
08.2023 - 05.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Upsold additional items based on customer interests and needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Developed promotional strategies to increase sales volume.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Conducted inventories on a regular basis to track stock levels.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Demonstrated product features and benefits for customers' needs.
  • Used technology resources to assist customers in locating and selecting items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Placed special orders or called other stores to find desired items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Described merchandise and explained use, operation and care.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted customers to determine wants or needs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended, selected and located merchandise based on customer desires.
  • Bagged or packaged purchases and wrapped gifts.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

Associate of Arts - Buisness

Florida SouthWestern State College
Fort Myers, FL
06-2025

Skills

  • Retail loss prevention
  • Inventory Control
  • Business Development
  • Product Sales
  • Customer Needs Assessment
  • Upselling
  • Payment Processing
  • Sales Development
  • Contract Preparation
  • Order Processing
  • Client Account Management
  • Promotional support
  • Exceptional customer service
  • Flexible Schedule
  • Inventory Tracking
  • Negotiation Tactics
  • Relationship selling
  • Fraud Detection
  • Self-Checkout Assistance
  • Conflict Resolution
  • Written and oral communication skills
  • Sales expertise
  • Service-oriented
  • Goal-Oriented
  • Building rapport
  • Positive and professional

Timeline

Sales Associate

Walmart
08.2023 - 05.2024

Associate of Arts - Buisness

Florida SouthWestern State College
Chanceller smith