Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chancellor Carter

Chantilly,VA

Summary

Customer-focused and results-driven sales leader who develops and implements strategic action plans, then translates them into actionable items that are executed, tracked, and measured. Excel in guiding and developing a high-performing sales team in new acquisition sales and account development that drive regional growth. Cultivate and strengthen relationships with executive/C-suite leaders across key strategic accounts. As a transformational leader, I foster a collaborative, team-centered environment by building relationships at all levels of the organization and empowering my team to deliver exceptional results.

Overview

21
21
years of professional experience

Work History

Commercial East Sales Director

Quest Diagnostics
09.2022 - Current
  • Lead a team of nine sales professionals across DC, MD, DE, and Northern VA
  • Worked with my team to closed a $2.4M new business deal, the second-largest of career
  • Delivered 10% territory growth year over year in a territory that has struggled for a little over a decade
  • Directed the East Region BC Summit (2024 & 2025) and led the Healthcare Account Managers Council (2025)
  • Secured and launched 30+ new phlebotomy accounts in a little under two years

Health Systems Account Manager

Quest Diagnostics
08.2019 - 09.2022

• Presidents Club Winner (2021) – 124% to goal, #1 in the country

• Achieved 104% to goal managing Kaiser Permanente, Children’s National, and Valley Health

• Elevated Kaiser Mid-Atlantic from 4th to 1st in the region

• Closed a systemwide CT/NG agreement across all 38 Kaiser locations, generating $6M in new annual revenue ( Largest win in my career )

• Served as Interim BC02 Sales Director (2022)

• Sales Mentor (2021–2022)

• Selected for Emerging Leaders Program (2022) and Competitive Selling & Takeaway Work Council (2022)

Hospital Account Manager

Quest Diagnostics
08.2017 - 08.2019

• Supported Kaiser Permanente, Children’s Hospital, and Valley Health with testing solutions, service support, pricing, and technical guidance

• Presidents Club Winner (2019) – 136% to goal, #1 in the country

• Achieved 104% to goal (2018)

• Sales Council & Sales Mentor (2017–2018)

Health Care Account Executive

Quest Diagnostics
02.2012 - 08.2017

• #1 PAE in Baltimore BU (2016) – 102% to goal with $1.8M growth

• Selected for East Region Women’s Health Huddle and supported Sales Director interview evaluations

• Mentored new Sales Specialists and PAEs

• Managed 110 provider accounts across multiple specialties

• Built and maintained a strong pipeline through targeted outreach and relationship development

Account Sales Representative

Quest Diagnostics
08.2010 - 02.2012

• Rep of the Year (2012) – Central District

• Central District Team Lead for Cardio IQ

• Ranked #2 on the East Coast (2011) for EHR system sales

• Closed the largest EHR software account in the country (11-physician practice)

• Employee of the Month (Sept 2011) and Certificate of Excellence for EHR performance (Q3 2011)

Senior Account Executive

Royal Vendors, Inc
12.2004 - 08.2010

• Managed sales across WV, VA, MD, Washington DC, and NC

• Ranked #1 in the country four of five years

• Annual performance: 2006 = 107%, 2008 = 104%, 2009 = 112%, 2010 = 109%

Education

Associates Degree - Digital Media Marketing

Full Sail Real Education
Orlando, FL

Bachelor of Art Regions - Business Communications And Public Speaking

West Virginia University
Morgantown, WV

Skills

  • Sales Strategies
  • Exceptional Client Service
  • Business Development
  • Market Expansion
  • Sales Team Leadership
  • Goal Setting
  • Talent Development/Mentorship
  • Organizational Development
  • Partnership Development
  • C-Suite & Physician Relationships
  • Networking
  • Innovative Solutions
  • Technologies:

  • Salesforce
  • QuICR
  • SAVO
  • Hbot
  • Eforms
  • Excel

Timeline

Commercial East Sales Director

Quest Diagnostics
09.2022 - Current

Health Systems Account Manager

Quest Diagnostics
08.2019 - 09.2022

Hospital Account Manager

Quest Diagnostics
08.2017 - 08.2019

Health Care Account Executive

Quest Diagnostics
02.2012 - 08.2017

Account Sales Representative

Quest Diagnostics
08.2010 - 02.2012

Senior Account Executive

Royal Vendors, Inc
12.2004 - 08.2010

Associates Degree - Digital Media Marketing

Full Sail Real Education

Bachelor of Art Regions - Business Communications And Public Speaking

West Virginia University