Chancellor Decay
Baton Rouge,LA
Summary
Logistics Account Manager with a strategic approach to enhancing productivity and efficiency. Specializes in supply chain optimization and customer relationship management, delivering measurable improvements in operations. Demonstrates strong communication and adaptability skills, ensuring high levels of client satisfaction.
Overview
9
9
years of professional experience
Work History
Global Junior Account Executive
Worldwide Insurance
King of Prussia, PA
07.2021 - Current
- Managed multiple accounts to meet strict deadlines and client expectations.
- Spearheaded marketing materials to promote insurance products to potential clients.
- Cultivated relationships with key accounts, ensuring high levels of customer satisfaction.
- Presented product features and advantages during sales meetings to enhance client engagement.
- Provided technical support during product demonstrations to facilitate informed decision-making.
- Monitored competitor activities to identify market trends and improve strategic positioning.
- Served as primary contact for addressing client concerns and needs.
- Collaborated with underwriters to facilitate policy approvals and modifications.
Senior Contract Analyst
Fast Pass Tag and Title
10.2021 - 10.2022
- Negotiated agreement terms from proposal stage to close-out in accordance with relevant organizational policy and regulation.
- Prepared agreements, amendments, specifications, tests, and progress reports.
- Reviewed documents for conformity to contract requirements.
- Assisted in maintaining Non-Disclosure Agreements.
- Worked closely with internal departments and the company's general counsel to assist with general contractual needs.
Account Manager
Caesar's Entertainment
New Orleans, Louisiana
07.2018 - 10.2021
- Used a systematic approach to solve problems while tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before taking action.
- Achieved high-quality results through effective data integrity.
- Determined effort and resources required to meet objectives; while planning, coordinating, and managing resources effectively to ensure task completion.
- Consistently acted with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met.
- Enhanced order tracking and data collection methods, leading to a 30% reduction in order processing time.
- Developed, documented, and executed manual tests for web-based applications.
Restaurant Manager
Las Maracas
Westwego, Louisiana
03.2016 - 07.2018
- Oversaw daily restaurant operations, ensuring high service standards and customer satisfaction.
- Developed promotional strategies to boost customer engagement and drive sales growth.
- Managed scheduling, budgeting, and inventory control for efficient restaurant operations.
- Ensured consistent compliance with health regulations and safety standards.
- Led recruitment, hiring, onboarding, and training processes for new employees.
- Conducted employee evaluations to enhance team performance and service quality.
Education
Bachelor of Arts - International Business
Loyola University
08-2022
Associate of Science - Business Administration
Delgado Community College
New Orleans, LA05-2020
Skills
- Provider relations
- Microsoft Office
- Technical analysis
- Account management
- Project management
- Utilization management
- Stakeholder communication
- Quality assurance
- Database management
- Logistics coordination
- Freight negotiation
- Price structuring
- Global supply chain management
- Cost reduction
- Calendar and scheduling software
- Contract negotiation
Timeline
Senior Contract Analyst
Fast Pass Tag and Title
10.2021 - 10.2022
Global Junior Account Executive
Worldwide Insurance
07.2021 - Current
Account Manager
Caesar's Entertainment
07.2018 - 10.2021
Restaurant Manager
Las Maracas
03.2016 - 07.2018
Bachelor of Arts - International Business
Loyola University
Associate of Science - Business Administration
Delgado Community College
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