Chancellor D. Williams-Porter
Pearland,TX
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
3
3
Certifications
2
2
years of post-secondary education
10
10
years of professional experience
Work History
District Desktop Technician
Pasadena Independent School District
Pasadena, TX
03.2018 - Current
- Install, maintain, repair, update and upgrade existing technology equipment.
- Organize/schedule upgrades and maintenance without deterring others from completing their work.
- Maintain maintenance schedule with concise records of work completed.
- Established multiple new systems to assist in tracking of vehicles as well as inventory of warehouse.
- Manage small team of 5 technicians in order to effectively balance multiples campuses needs.
Senior Desktop Technician
Ethinkubator
Dallas, TX
03.2015 - 03.2018
- Established security and privacy protocols of networks and computer systems.
- Monitor and maintain computer 25 systems and networks.
Parts Specialist
O’Reilly Auto Parts
Dickinson, TX
11.2013 - 01.2018
- Responsible for listening to client's needs then supplying complete repair solutions.
- Pull parts from warehouse, order of any parts not found .
- Managed over 60 customer calls per day
Education
Associate of Applied Science - Computer Science Networking
Alvin Community College
Alvin, TX 08.2015 - 12.2017
Skills
Technical issues analysis
Mac systems
Staff education and training
Good listening skills
Project Management
Network configuration
Technology planning
Networking Hardware Installation
Good telephone etiquette
Certification
CompTIA A+ Certified
Timeline
CompTIA Network+ Certified
04-2021
District Desktop Technician
Pasadena Independent School District
03.2018 - Current
CompTIA A+ Certified
01-2018
Alvin Community College Computer Information Technology - Computer Networking
12-2017
Associate of Applied Science - Computer Science Networking
Alvin Community College
08.2015 - 12.2017
Senior Desktop Technician
Ethinkubator
03.2015 - 03.2018
Parts Specialist
O’Reilly Auto Parts
11.2013 - 01.2018