Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chancey Monroe

Monroe,LA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Belleview Estates. Leveraging strong problem-solving and team collaboration skills, I significantly improved meal service efficiency. Skilled in cleaning and sanitizing, I ensure top-notch food safety compliance. My approach combines meticulous attention to detail with exceptional patient communication, driving positive outcomes in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Dietary Aide

Belleview Estates
02.2022 - Current
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.

Sales Account Manager

Dollar General Store
05.2022 - 10.2023
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Implemented effective sales strategies to expand market share within the assigned territory.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
  • Analyzed and reported on customer activity, business trends and areas of concern.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Developed and maintained long-term relationships with key clients for sustained growth.

Dietary Aide

Ouachita Healthcare
01.2020 - 08.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.

Sales Associate

Michaels Craft Store
07.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Family Dollar

Sales Associates
01.2019 - 11.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

McDonald's

Cashiering
04.2016 - 10.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Crossett High School
Crossett, AR
05.2015

Skills

  • Time Management
  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service
  • Patient Communication
  • Team Collaboration
  • Verbal Communication
  • Relationship Building
  • Computer Skills

Timeline

Sales Account Manager

Dollar General Store
05.2022 - 10.2023

Dietary Aide

Belleview Estates
02.2022 - Current

Sales Associate

Michaels Craft Store
07.2021 - 01.2022

Dietary Aide

Ouachita Healthcare
01.2020 - 08.2022

Family Dollar

Sales Associates
01.2019 - 11.2021

McDonald's

Cashiering
04.2016 - 10.2018

Crossett High School

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Chancey Monroe