Chancey Sims
Chadron
Summary
Experienced with producing variety of artisanal baked goods. Utilizes effective techniques to ensure product consistency and quality. Knowledge of ingredient sourcing, baking processes, and health and safety regulations.
Knowledgeable [Desired Position] with solid background in deli operations. Skilled at maintaining high standards of food safety and customer service, ensuring positive experience. Demonstrated ability to collaborate effectively with team members and adapt to dynamic work environments.
Professional food service worker with strong foundation in deli operations. Known for maintaining high-quality standards in food preparation and customer service. Reliable team player with focus on achieving results and adapting to changing needs. Proficient in slicing meats, preparing sandwiches, and managing inventory.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Experienced with identifying and categorizing different grades of potatoes efficiently. Utilizes attention to detail and quality control knowledge to ensure consistent product standards. Track record of maintaining high levels of accuracy and reliability in fast-paced, dynamic work settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Baker
Texas Roadhouse
06.2025 - 10.2025
- Made the bread from scratch, whipped up the butter and croutons, baked bread, croutons, brownies
- Operated mixers, ovens, and proofers to ensure optimal baking conditions.
- Oversaw ingredient inventory management to maintain stock levels for daily production.
- Implemented sanitation protocols to uphold health and safety standards in the bakery environment.
- Monitored baking times and temperatures to guarantee perfect texture and flavor profiles.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Resolved customer concerns with positive approach and constructive strategies.
- Mixed, proofed, shaped and baked dough for rolls
- Maintained a clean and hygienic work environment, ensuring compliance with food safety regulations.
- Produced consistently high-quality baked goods for customers.
Walmart Deli Associate
Walmart
07.2024 - 06.2025
- I work with a team daily and help customers daily, I'm the deli sponsor, I train new employees, they also come to me about any questions or concerns they have.
- Maintained cleanliness and sanitation standards in food preparation areas, adhering to health department regulations
- Provided exceptional customer service by assisting customers with menu selection and answering questions about ingredients or dietary restrictions
- Operated deli equipment such as slicers, grills, ovens, fryers, and steamers safely and efficiently
- Trained new employees on food safety procedures, cooking techniques, and customer service protocols
- Adhered to all company policies regarding food handling procedures to ensure compliance with health codes
- Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail
- Maintained a clean and organized work area, including proper storage of ingredients, utensils, and equipment
- Followed all safety protocols when handling knives, hot surfaces, or potentially hazardous materials
- Collaborated with other departments such as bakery or grocery to ensure seamless operations across different areas of the store
- Assisted customers with deli product selection and inquiries to enhance shopping experience.
Checker
Super Foods Supermarket
06.2024 - 07.2024
- Verified pricing and product codes for accuracy at checkout.
- Assisted customers with inquiries and resolved issues efficiently.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Operated point-of-sale systems to process transactions accurately and quickly.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Provided training to new staff on checkout procedures and customer service standards.
- Implemented strategies for reducing wait times, enhancing overall service efficiency.
- Demonstrated flexibility in work schedule by covering shifts as needed or staying late to complete necessary tasks when required.
- Supported front-end operations during busy periods by assisting with bagging groceries or directing traffic as needed.
- Contributed to a positive work environment by maintaining a professional and friendly demeanor, even during high-stress situations.
- Provided exceptional customer service by addressing concerns and answering questions about products and promotions.
Sales Associate
Dollar General
03.2024 - 06.2024
- Assisted customers with product selection and provided exceptional service to enhance sales experience.
- Managed inventory levels, ensuring stock availability and reducing product shortages.
- Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
- Developed product knowledge to effectively address customer inquiries and promote upselling opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to achieve sales targets and improve store performance.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Potato Sorter
Thompson Seed
02.2024 - 03.2024
- Evaluated potato quality by inspecting size, shape, and color to ensure compliance with standards.
- Operated grading machinery to sort potatoes efficiently while maintaining safety protocols.
- Developed standard operating procedures for grading processes, ensuring adherence to industry regulations.
Cashier
Pump & Pantry
12.2023 - 02.2024
- Processed customer transactions efficiently, ensuring accuracy and speed at checkout.
- Assisted in maintaining inventory levels through regular stock checks and restocking shelves.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance overall store operations and customer satisfaction.
- Monitored sales floor for cleanliness and organization, enhancing shopping experience for customers.
- Developed strong rapport with repeat customers, fostering loyalty and return visits.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
HEB
HEB
12.2022 - 12.2023
- Ensured cleanliness and sanitation of all assigned areas by following established protocols and procedures
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Collaborated with team members to coordinate cleaning schedules and ensure timely completion of tasks
- Responded promptly to requests for special cleanings or emergencies, addressing issues in a timely manner
- Maintained a safe working environment by promptly identifying and reporting any hazards or safety concerns
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
- Utilized forklifts and pallet jacks to safely transport heavy items and optimize storage space
- Performed quality checks on incoming products to ensure they met company standards before stocking them
- Maintained cleanliness and organization of the stockroom area, adhering to safety guidelines at all times
- Trained new team members on proper stocking procedures, safety protocols, and efficient use of equipment
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hotel worker
MCM Elegante Hotel
09.2020 - 07.2021
- Mixed and served a variety of alcoholic and non-alcoholic beverages to poolside guests, ensuring accurate measurements and adherence to recipes
- Provided exceptional customer service by engaging with patrons, taking orders, and delivering drinks in a timely manner
- Demonstrated extensive knowledge of cocktail recipes, ingredients, and proper garnishes to create unique and flavorful beverages
- Maintained cleanliness of bar area, including restocking supplies, cleaning glassware, and organizing liquor bottles
- Managed cash transactions accurately by processing payments through POS system and handling cash responsibly
- Collaborated with kitchen staff to coordinate food orders for guests at the poolside bar
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
- Maintained cleanliness and organization of the bar area, ensuring a pleasant dining experience for guests
- Collaborated with bartenders to prepare garnishes and ingredients for cocktails, ensuring efficient workflow during busy shifts
- Managed cash transactions accurately and efficiently using POS system
- Resolved guest complaints or concerns promptly and professionally to ensure customer satisfaction
- Assisted in training new servers on menu knowledge, service standards, and POS system operation
- Worked collaboratively with kitchen staff to ensure accurate order preparation and timely delivery of food items
- Maintained inventory levels of bar supplies such as glassware, napkins, straws, etc., notifying management when reordering was necessary
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items
- Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
- Trained new staff members on restaurant procedures, menu items, and customer service standards
- Demonstrated strong problem-solving skills by resolving issues related to food quality or service promptly and effectively
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Trained new staff on operational procedures, fostering a knowledgeable team environment.
- Addressed guest inquiries and resolved issues promptly, improving overall experience quality.
Education
High school diploma -
Evolution Academy Charter School
Beaumont, TX05.2019
Skills
- Interviewing
- Janitorial experience
- Manufacturing facility
- Food handling
- Culinary experience
- Power tools
- Stocking
- Front desk
- Cash register
- General ledger reconciliation
- Food safety
- Pricing
- Technical Proficiency
- Computer operation
- Delivery driver experience
- Team management
- Administrative experience
- Accounting
- Customer service
- Communication skills
- Microsoft Office
- QuickBooks
- Fast paced
- Marketing
- Food service
- Residential cleaning
- Phone etiquette
- Teamwork
- Management
- Computer literacy
- Cleaning
- Advanced knife skills
- Custodial experience
- Knife skills
- Social media management
- Food industry
- Policy coverage in motor vehicle insurance
- Grammar Experience
- Serving
- Restaurant management
- Staff training
- Office experience
- Merchandising
- Cash handling
- Bookkeeping
- Conflict management
- Dishwashing
- Microsoft Excel
- Assistant manager experience
- Microsoft Word
- Quality control
- Supervising experience
- Outdoor work
- Data entry
- Personal vehicle (delivery method)
- Basic math
- Basic knife skills
- Guest services
- Manufacturing
- Time management
- IOS
- Analysis skills
- Attention to detail
- Hotel experience
- Microsoft Outlook Calendar
- Mechanical knowledge
- Continuous improvement
- Microsoft PowerPoint
- Math
- Typing
- Leadership
- Restaurant experience
- Microsoft Outlook
- Hospitality
- Direct support
- POS
- Computer skills
- Team player
- Active listener
- Food safety and sanitation
- Kitchen safety
- Cleanliness standards
- Oven operation
- Adaptive and creative
- Dough handling
- Bread making
- Product presentation
- Opening and closing duties
- Kitchen equipment operation
- Waste reduction
- Visual merchandising
- Portion control
- Minimize ingredient waste
- Stock rotation
- Team collaboration
- Verbal and written communication
- Multitasking and organization
- Creative problem solving
- Hand-eye coordination
- Physical stamina
- Inventory management
- Safe knife handling
- Solid problem solver
Certification
- Non-CDL Class C
- Driver's License
Languages
English
Timeline
Baker
Texas Roadhouse
06.2025 - 10.2025
Walmart Deli Associate
Walmart
07.2024 - 06.2025
Checker
Super Foods Supermarket
06.2024 - 07.2024
Sales Associate
Dollar General
03.2024 - 06.2024
Potato Sorter
Thompson Seed
02.2024 - 03.2024
Cashier
Pump & Pantry
12.2023 - 02.2024
HEB
HEB
12.2022 - 12.2023
Hotel worker
MCM Elegante Hotel
09.2020 - 07.2021
High school diploma -
Evolution Academy Charter School