Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chan D. Pham

Content Manager
Haslet,Tx

Summary

Attention to Detail | Brand Consistency | Strategic Planning | Collaborative As a detail-oriented individual with exceptional problem-solving skills, I have a proven track record of effectively managing content management, inventory levels, optimizing product pricing, and delivering top-notch customer service. This expertise in these areas has enabled me to develop a comprehensive understanding of the logistics industry and its specific challenges.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Content Manager

Allied Electronics
Fort Worth, TX
11.2020 - Current
  • Approved, reviewed and edited content flowing to website.
  • Monitored website analytics and metrics to track content performance and identify areas of improvement.
  • Edited and sourced images and videos using Agility and Excel.
  • Troubleshot issues with websites and fixed scripting and use issues.
  • Directed content of website by gathering information and integrating data from other departments.
  • Conducted regular content audits to identify gaps and redundancies of content.
  • Edited and proofread content for accuracy and readability.

Pricing Coordinator

Allied Electronics
Fort Worth, TX
03.2018 - 11.2022
  • Developed strong analytical and financial skills, which helped to anticipate market and company needs.
  • Identified key areas that could be enhanced and implemented successful process improvements.
  • Evaluated subcontractor bids to obtain best value for projects.
  • Delivered consulting services to advise clients on cost-saving strategies and best practices.
  • Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
  • Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.

SAP Material Specialist

Allied Electronics
Fort Worth, TX
10.2016 - 03.2018
  • Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
  • Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
  • Generated and monitored supplier KPI reports to measure supplier performance.
  • Published weekly reports to track production levels, maintenance usage and inventory consumption using KNAPP.
  • Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
  • Operated automated part carousel to prepare piece count parts needed for packaging and labeling.
  • Checked loads to identify contents and unauthorized or highly regulated materials.

Return Associate

Allied Electronics
Fort Worth, TX
03.2011 - 10.2016
  • Responsible for unloading merchandise from trucks run by manufacturers; once the shipment is unloaded, operators unpack and organize the inventory
  • Counting the amount of each item received, comparing this amount to the invoice or documents included with the shipment to ensure everything promised was received
  • Quality checking incoming shipments and scanning them individually,
  • Handled incoming shipments and organization for processing in the warehouse
  • Exceeded expectations on number of shipments handled
  • Solved problems with products and services by providing customers with technical support.
  • Responded to customer calls and emails to answer questions about products and services.

Education

Associate of Arts - Software Development

Tarrant County College District
Fort Worth, TX
03.2013 - 03.2015

High School Diploma -

Haltom High School
Haltom City
05.2001 -

Skills

Research

undefined

Timeline

Content Manager

Allied Electronics
11.2020 - Current

Pricing Coordinator

Allied Electronics
03.2018 - 11.2022

SAP Material Specialist

Allied Electronics
10.2016 - 03.2018

Associate of Arts - Software Development

Tarrant County College District
03.2013 - 03.2015

Return Associate

Allied Electronics
03.2011 - 10.2016

High School Diploma -

Haltom High School
05.2001 -
Chan D. PhamContent Manager