Detail-oriented and adaptable food service worker experienced in crisis intervention and customer support. Proven ability to train staff and implement best practices, ready to contribute to client satisfaction and operational excellence.
Overview
16
16
years of professional experience
Work History
Food Service Worker
Piccolo Paula's Caffe
Parsons, West Virginia
11.2019 - Current
Prepared and assembled food items according to café standards.
Maintained cleanliness and organization of workstations and dining areas.
Assisted customers with menu selections and provided excellent service.
Monitored inventory levels and reported shortages to management.
Trained new staff on café policies and food safety procedures.
Implemented best practices for sanitation and hygiene in food handling.
Served meals to customers in a friendly and courteous manner.
Operated cash register to process cash, check, and credit card transactions.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Treatment Specialist
Genesis Youth Crisis Center
Parsons, West Virginia
11.2018 - 11.2019
Conducted assessments to determine client treatment needs and preferences.
Developed individualized treatment plans based on client goals and progress.
Collaborated with multidisciplinary teams to coordinate comprehensive care services.
Monitored client progress and adjusted treatment strategies as necessary.
Provided crisis intervention support to clients experiencing acute distress or emergencies.
Assisted clients in developing coping skills, relapse prevention techniques, and life management strategies.
Performed administrative duties such as scheduling appointments, filing documents, and maintaining client databases.
Participated in weekly team meetings with other treatment professionals to review case files.
Provided crisis intervention services when needed by assessing risk factors and determining appropriate interventions.
Admissions/Crisis Coordinator
Appalachian Community Health Center
Elkins, West Virginia
01.2015 - 06.2018
Coordinated crisis response efforts for individuals experiencing mental health emergencies.
Facilitated communication between clients, families, and service providers during crises.
Conducted assessments to identify immediate needs of individuals in distress.
Provided crisis intervention support through active listening and empathetic engagement.
Facilitated communication between clients and healthcare providers during critical situations.
Coordinated with relevant agencies to ensure appropriate response to emergency situations.
Title 1 Assistant
Berlin Public Schools
Berlin, New Hampshire
10.2013 - 10.2014
Supported students with personalized accommodations, extra assistance, and educational assessments.
Collaborated with teacher to develop personalized and successful learning strategies.
Supported teachers by organizing classroom spaces to meet students' learning needs and manage planned activities.
Reviewed student work samples and made recommendations for improving achievement levels.
Provided guidance and mentorship opportunities for struggling students who needed extra help.
Psychometrician
Dr. Sharon Joseph
Elkins, West Virginia
11.2009 - 06.2012
Administered and scored psychological testing.
Input data into computer when required.
Maintained compliance with ethical standards in testing practices.