Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Chanda Carmack

Steelville,MO
Chanda Carmack

Summary

Design Manager skilled in building relationships and communicating complex concepts. Leads design team strategy to develop and accomplish team goals. Drives initiative and demonstrates excellent organization and communication in fast-paced dynamic environment and collaborates with cross-functional stakeholders for greatest potential impact. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

15
years of professional experience

Work History

Lowes Home Improvment

Virtual Design Supervisor
12.2020 - Current

Job overview

  • Streamlined project timelines through effective delegation and resource management.
  • Provided clear guidance and mentorship to junior designers, improving their skill sets and productivity.
  • Conducted thorough research to stay current with industry trends, incorporating cutting-edge techniques into the team''s work.
  • Optimized workflow processes by identifying bottlenecks and implementing effective solutions.
  • Consistently met or exceeded project goals, resulting in increased trust from clients and stakeholders.
  • Evaluated team performance regularly, providing constructive feedback for continuous improvement.
  • Fostered a creative environment by encouraging open communication and idea sharing among team members.
  • Partnered with senior leaders to drive change by evaluating methodologies, tools and templates at enterprise level.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Lowes Home Improvment

Merchandising Service Team Supervisor
11.2017 - 12.2020

Job overview

  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Lowes Home Improvment

Project Specialist, Interiors
10.2015 - 12.2017

Job overview

  • Collaborated with architects, designers, and contractors for seamless execution of high-quality projects.
  • Enhanced project efficiency by streamlining communication between team members and stakeholders.
  • Developed comprehensive project timelines to track progress and ensure timely completion of tasks.
  • Utilized advanced software tools for efficient space planning and accurate 3D renderings of interior spaces.
  • Presented detailed proposals to clients, showcasing conceptual designs aligned with their vision and requirements.
  • Evaluated completed projects against original objectives and scope, gathering feedback for continuous improvement initiatives.
  • Achieved consistent deadline adherence through rigorous scheduling efforts that included milestone tracking.
  • Increased customer satisfaction ratings by effectively resolving concerns throughout all stages of the project life cycle.
  • Regularly attended industry events to stay current on trends in interior design, incorporating new ideas into client projects.
  • Maintained detailed records of past projects for reference purposes in future endeavors or marketing collateral development.

Salvation Army Camp Mihaska

Assistant Camp Director
02.2011 - 10.2014

Job overview

  • Enhanced camper experience by developing and implementing diverse activity programs tailored to various age groups.
  • Managed staff scheduling for optimal coverage, ensuring smooth operation of daily activities and events.
  • Trained new hires on camp policies and procedures, fostering a supportive work environment.
  • Oversaw budget management for camp operations, effectively allocating resources to maximize program offerings.
  • Collaborated with Camp Director to create marketing materials promoting camp programs, increasing enrollment numbers each year.
  • Ensured proper risk management procedures were in place by conducting regular safety audits of all activities, facilities, and equipment utilized throughout the duration of camp.
  • Maintained camper files, properly storing and maintaining personal information.

Lowes Home Improvment

Kitchen Cabinet Specialist
08.2008 - 02.2011

Job overview

  • Enhanced kitchen functionality by designing and installing custom cabinets tailored to clients'' needs.
  • Increased customer satisfaction by providing personalized consultations and addressing specific concerns.
  • Collaborated with contractors and designers to ensure seamless integration of cabinetry into overall kitchen design.
  • Streamlined installation processes for improved efficiency, resulting in more completed projects within deadlines.
  • Provided detailed project estimates that accurately reflected labor costs, materials, and timelines for completion.
  • Managed multiple projects simultaneously while maintaining consistent communication with clients throughout each phase of the process.
  • Streamlined workflow by implementing efficient scheduling tools that allowed timely completion of tasks.
  • Utilized software programs for accurate cabinet layout design, ensuring optimal use of space and alignment with clients'' preferences.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Skills

  • Design software proficiency
  • Cross-functional communication
  • Color theory knowledge
  • Visual communication
  • Strategic thinking
  • Project management
  • Team leadership
  • User experience design
  • Data visualization
  • Layout and composition
  • 3D modeling and rendering
  • Creative problem-solving
  • Client Relations
  • Project Leadership
  • Process Improvement
  • Customer Service
  • Budget Management
  • Employee Development
  • Professional and Courteous
  • Decision-Making
  • Team Development
  • Customer Relationship Management
  • Scheduling and Coordinating
  • MS Office
  • Onboarding and Orientation
  • Performance Reviewing
  • Computer Skills
  • Goal Setting
  • Hiring and Training
  • Administration and Reporting
  • Documentation and Reporting
  • Staff Development
  • Problem Resolution
  • Negotiation and Conflict Resolution
  • Employee Coaching and Mentoring
  • Teamwork and Collaboration

Timeline

Virtual Design Supervisor

Lowes Home Improvment
12.2020 - Current

Merchandising Service Team Supervisor

Lowes Home Improvment
11.2017 - 12.2020

Project Specialist, Interiors

Lowes Home Improvment
10.2015 - 12.2017

Assistant Camp Director

Salvation Army Camp Mihaska
02.2011 - 10.2014

Kitchen Cabinet Specialist

Lowes Home Improvment
08.2008 - 02.2011

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Chanda Carmack