Summary
Overview
Work History
Education
Skills
Timeline
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Chanda Coleman

Ruston,LA

Summary

A professional that possesses good work ethics that make long-term relationships with customers possible. Professional with good decision-making skills. Hard working and highly adaptable to fast paced environments, while being organized and having an eye for detail. Exceptional problem-solver, team motivator, and leadership skills. Highly skilled listener and communicator with an amazing, positive attitude.

Overview

15
15
years of professional experience

Work History

Senior Sales Executive

AT&T
07.2021 - Current
  • Building and supporting relationships with clients
  • Prospecting for new opportunities using sales leads via Salesforce
  • Educating and developing employee skills to aid with meeting business goals
  • Develops responses to customers' requests for proposals
  • Utilize consultative selling skills to show key trends, uncover customer needs, and use industry knowledge and applications to find and close sale opportunities
  • Supports the sales team through coaching or mentoring
  • Aids less experienced peers
  • Lead when presenting products and services to existing or prospective customers.

Retail Sales Manager

AT&T
04.2015 - 06.2021
  • Manage all aspects of AT&T, retail business, including financial management, business operations, customer service, employee training, and development
  • Assure attainment of all net sales and revenue goals are executed while including developing sales strategies and tactical implementation
  • Coach and develop retail staff
  • Analyze business trends, track, competitor landscape while sharing best practices with other stores participate in the staffing process for the store, including hiring and performance management, promote positive custom experience, modeling, great customer experience and handling escalations
  • Engaged in community activities and business development support business needs.

Personal Banking Officer

JPMorgan Chase
08.2009 - 03.2015
  • Acquire, manage, retain meaningful relationships with our customers, using financial knowledge to offer thoughtful solutions to help address their financial needs
  • Managing assigned customers and proactively meeting with them – in person and over the phone – to build lasting relationships, discover financial needs, and tailor product and service recommendations
  • Partnering with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
  • Adhering to policies, procedures, and regulatory banking requirements.

Education

Administration -

Grambling State University

Skills

  • Adaptability
  • Communication
  • Critical Thinking
  • Continuous Improvement
  • Business Acumen
  • Data Analysis
  • Data Privacy
  • Leadership
  • Planning & Organization
  • Problem Solving
  • Responsibility
  • Security Analytics
  • Self-Motivation
  • Software Proficiency
  • Strong Work Ethic
  • Territory Management
  • Teamwork
  • Time Management

Timeline

Senior Sales Executive

AT&T
07.2021 - Current

Retail Sales Manager

AT&T
04.2015 - 06.2021

Personal Banking Officer

JPMorgan Chase
08.2009 - 03.2015

Administration -

Grambling State University

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Chanda Coleman