Chanda King
Nashville,TN
Summary
Highly analytical and an accomplished Health Information Technology (HIT) Specialist with 20+ years of experience in analyzing, reporting, developing, and implementing solutions that maximize efficiency. Has demonstrated success in leading various projects on the implementation of databases. Adept at developing and implementing smooth project processes while maintaining quality standards and cost-effective strategies. Possess a keen eye for detail with multitasking abilities and dedication to superior technical service across a diverse range of environments. Has an intense passion for learning new technologies, poised to transition into a dynamic and challenging new role in a new industry. Skilled in the implementation, activation, and analysis of Allscripts and Meditech. Conversant in Epic.
Overview
11
11
years of professional experience
Work History
Independent Consultant
Chanda King LLC
05.2017 - Current
- Improves organizational performances through active participation in the design and modification of clinical information systems. Identifies and resolves problems by communicating with hospital stakeholders and subject matter experts. Determines educational needs for the staff and offers valuable training programs in coordination with management. Administers and updates the tracking and filing systems for training documents and projects. Handles the scheduling of training classes, students, and trainers.
- Key Achievements:
- Successfully built, tested, and delivered multiple business applications and major upgrades by diligently gathering requirements and overseeing projects. Ensured a positive user experience by paying attention to their needs and concerns, then raising their proficiency levels and confidence through excellent training, follow-up sessions, and online user forums.
- Analyzed workflow, design, and built components of the SCM configuration for the development of a training database.
- Developed, maintained, and implemented test plans as well as controlled hospital-wide activations as a team lead.
- Envisioned strategic and tactical plans and business process re-engineering for the clinical applications group.
- Compiled documents, analyzed business requirements, and ensured the appropriate configuration of the system.
- Consistently adhered to best practices for functionality and overall appearance while maintaining timely, thorough project documentation.
Clinical Documentation Analyst
Verity Hospital System
01.2020 - 03.2020
- Assisted in the build of the clinical documentation such as structured notes and flowsheets, list catalogs, observation catalogs, flowsheet catalogs, structured note catalogs, document review category maintenance, document catalogs, document browse, clinical summary views, flowsheet to task configuration. Increased client satisfaction by consulting with various clients to demonstrate best practice methodologies associated with the build.
- Key Achievements:
- Drove validation sessions of the clinical build for administrators to include CIO, physicians, nursing, and department lead personnel.
- Worked directly with the ancillary department heads of a five-hospital system on the clinical documentation build.
Training Database Configuration Specialist/Training Team Lead
Baptist Hospital
08.2019 - 10.2019
- Skillfully established a training database for all end-user roles to boost efficiency. Organized detailed department-specific training materials based on user roles and responsibilities. Delivered services as a team lead for the clinical staff.
Training Database Configuration Lead / Testing Team Lead
Singhealth Hospital System
09.2017 - 07.2019
- Led the creation of order items as well order sets, flowsheets, enterprise scheduling, and structured notes in the training database to mirror the development and production environment. Developed and implemented test plans while supporting the workflow analysis to enhance overall performance. Rendered expert services as a team lead (scheduling) trainer of the listing staff.
- Key Achievements:
- Designed, built, and administered components of SCM database configuration for the development of the end-user training.
- Assisted the implementation team by providing necessary end-user support, coordinated training schedules, conducted status meetings, and supporting the command center.
- Successfully built, tested, and delivered multiple business applications and major upgrades by diligently gathering requirements and overseeing projects. Ensured a positive user experience by paying attention to their needs and concerns, then raising their proficiency levels and confidence through excellent training, follow-up sessions, and online user forums.
Systems Analyst/ Testing Analyst
Northwell Hospital System
07.2014 - 05.2017
- Provided expert consultancy and services as an application configuration analyst for order sets. Created, modified, and executed testing scripts for functional, integrated, and user acceptance testing. Reviewed HL7 messages, identified errors, and warning messages to assist with troubleshooting of issues and implementing resolutions. Created, modified, and updated lab items from customer support change order requests.
- Additional experience as Lead Configuration Analyst for Sierra Surgical Hospital; Team Lead of Order set Builders/ Configuration Analyst for St Vincent's Hospital; Lead Configuration Analyst for Carson Tahoe Hospital; Configuration Analyst as Independent Contractor; Configuration Analyst for Saint Barnabas Hospital; Order Set Configuration Analyst for the University of California Irvine; Training Database Configuration Specialist/Training Team Lead for Maimonides Medical Center; Customer Training Specialist for Eclipsys Corporation; Systems Analyst for Piedmont Hospital.
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
Meditech Trainer/ Go-Live Support
Ozark Medical Center
08.2019 - 10.2019
- Training and Go Live support given to Providers and nurses at Ozark Medical Center.
- Workflow analysis was done with Clinic Managers in an Ambulatory setting.
Implementation Specialist
Synapticore
07.2014 - 05.2017
- Championed the development and maintenance of clinical information systems to achieve the optimal needs of clinical users. Transformed users' requests into appropriate clinical system functionality in coordination with analysts. Managed integrated functionality, usability, reliability, performance, and supported requirements of clinical systems. Ensured all levels of design requirements were accurately documented and mapped to approved specifications. Streamlined project plans and managed timelines for diverse projects by communicating with the clinical community and the clinical information systems department. Ensured smooth operating of the process through skillful utilization of MS Office and Visio. Reviewed and tested new system releases to ensure proper usage before system upgrades.
- Key Achievements:
- Guided and facilitated IT support and development teams to carry out implementation changes.
- Ensured the presence of requirements in the system specs by coordinating system builds and revisions with the development team.
- Led proper training of employees and worked with the vendor to offer solutions on software applications.
Fulton County Field Lead
New Georgia Project
09.2021 - 07.2022
- Assisted in recruiting grassroots canvassing team from 7 canvassers to over 225
- Assisted in the management payroll for approximately 225 canvassers and staff
- Assisted in leading a team that knocked 500,000 doors in the Atlanta municipal election
- Collected 25,000 surveys for the Black Futures Lab Black Census Project Managed several field campaigns including GOTV, expanded healthcare, student debt cancellation, and vaccinations
Organizer
UNITE HERE! Action Fund
11.2020 - 09.2021
- Used Minivan (using LAN) and REACH to assist union members in Cobra enrollment, Covid-19 relief programs, and voter education
- Canvassed targeted communities for voter registration push, also to educate voters on the new voting law SB 202
- Used dialer systems like Thrutalk and COS to lobby senators for immigration reform, the American Jobs and Families' Plan and extended Cobra benefits through the American Rescue Plan
- Effectively engaged with members of media to convey our stories
- Mobilized a group of people for the Freedom Rides to push for sweeping voter rights reform through the 'John Lewis Act' and 'For the Peoples Act
Education
Master of Information Systems -
01.2006
Bachelor of Arts - Psychology & Human Resource Development
01.2004
Skills
- Order Set Development
- Workflow Process Design
- Interface Testing
- Technical Writing & Development
- Software knowledge
- Content development
- Document management
- Technical communication
- End User Training
Timeline
Fulton County Field Lead - New Georgia Project
09.2021 - 07.2022
Organizer - UNITE HERE! Action Fund
11.2020 - 09.2021
Clinical Documentation Analyst - Verity Hospital System
01.2020 - 03.2020
Training Database Configuration Specialist/Training Team Lead - Baptist Hospital
08.2019 - 10.2019
Meditech Trainer/ Go-Live Support - Ozark Medical Center
08.2019 - 10.2019
Training Database Configuration Lead / Testing Team Lead - Singhealth Hospital System
09.2017 - 07.2019
Independent Consultant - Chanda King LLC
05.2017 - Current
Systems Analyst/ Testing Analyst - Northwell Hospital System
07.2014 - 05.2017
Implementation Specialist - Synapticore
07.2014 - 05.2017
Georgia State University - Bachelor of Arts, Psychology & Human Resource Development
Keller Graduate School - Master of Information Systems,
Similar Profiles
Alexander BernardAlexander Bernard
PCA at Chanda Care IncPCA at Chanda Care Inc
JASMIN PathanJASMIN Pathan
Science Teacher at Chanda Public SchoolScience Teacher at Chanda Public School
Tharaphong ThinudomTharaphong Thinudom
Chef Assistant at Chanda HotpotChef Assistant at Chanda Hotpot