CHANDA MALVANKAR
Doha,DA
Summary
With a proven track record at Qatar Airways, I excel in optimizing value chains and enhancing procurement operations. My leadership significantly increased engagement by 35%, showcasing my ability to drive operational efficiency and foster strong vendor relationships. Expert in administrative budget preparation, I blend strategic foresight with a collaborative approach to deliver exceptional results. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administration Coordinator - Salesforce MEC
Qatar Airways
Doha, Qatar
03.2023 - Current
- Efficiently managed inquiries, directing them to appropriate channels for the VP's Office.
- Oversaw appointment calendars, organized travel plans, and maintained communication logs for enhanced information management.
- Monitor and track department staff travel documentation, including exit permits, tickets, per diem allowances, and visa requirements.
- Establish and maintain a confidential filing system for all departmental correspondence, ensuring easy access to sensitive materials.
- Enhanced engagement by 35% within 6 months through effective collaboration.
- Arrange necessary office equipment for both new hires and existing staff through the Oracle Portal.
- Maintain and access records about department assets to ensure operational efficiency.
- Streamlined daily operations, enhanced department efficiency, and supported.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Department Admin - Customer Contact Center
Qatar Airways
Doha, Qatar
01.2023 - 03.2023
- Performed routine maintenance for databases, records, and filing systems.
- Manage incoming calls, emails, and correspondence promptly and professionally.
- Prepare necessary reports, presentations, and documents.
- Ensure efficient interdepartmental communication by working with cross-functional teams.
- Implement streamlined administrative processes to enhance productivity.
- Utilized Oracle iProcurement to submit PRs and RFQs while maintaining data integrity.
- Organized the staff's office equipment needs through collaboration with relevant departments.
- Develop Standard Operating Procedures (SOPs) for HR separations and Contact Center administration.
- Oversee approval processes for staff extensions and leave requests.
Sales - Retail Manager
Jet Wings Tours & Travel
Dubai, UAE
06.2022 - 10.2022
- Drove sales activities, maximizing business opportunities in the travel sector.
- Generated and nurtured client relationships through strategic sales efforts.
- Exceeded sales targets by executing effective objectives and action plans.
- Negotiated competitive travel contracts, enhancing transient and group business.
- Managed daily store operations, ensuring a seamless shopping experience for customers.
Head (Manager)- Administration & Procurement
CMA CGM Agencies India Pvt. Ltd.
Mumbai, India
04.2020 - 05.2022
- Enhanced compliance with procurement processes and e-tendering.
- Built strong stakeholder relationships to develop strategies that maximize savings.
- Led sourcing teams to align contracts with logistics, achieving significant cost reductions.
- Established risk management procedures ensure projects stay on schedule.
- Provided regular procurement reports on savings and contract management to leadership.
- Established a unified procurement approach across pan-India, enforcing purchasing best practices.
- Managed RFI, RFP, and RFQ processes with efficiency.
- Conducted a comprehensive analysis of sourcing requirements.
- Enhanced supplier performance through evaluation programs targeting KPI goals.
- Enhanced operations through strategic budget oversight.
- Created and managed budgets for travel, training, and team-building activities.
- Worked closely with the Human Resources department to ensure labor laws were followed accurately.
- Ensured compliance with compliance and regulatory requirements for external staff.
- Evaluated third-party agreements for compliance with applicable laws before signing off on them.
Manager- Administration & Facilities
Mahindra Logistics Ltd.
Mumbai, India
11.2015 - 04.2020
- Optimized administrative workflows, increasing team efficiency by 30%.
- Oversaw facilities operations, cutting costs by 20% per year.
- Upgraded technical systems, increasing departmental efficiency.
- Coordinated multi-departmental efforts to meet deadlines early.
- Established strong vendor partnerships, achieving 15% cost reductions on supplies.
- Executed detailed events enhancing company visibility.
- Upgraded tech systems, leading to improved productivity across units.
- Managed multi-departmental efforts, surpassing deadlines.
Manager - Administration & Travel
AGC Networks Ltd., An Essar Group
Mumbai, India
08.2012 - 11.2015
- Implemented new software, enhancing booking efficiency by 30%.
- Elevated adherence to travel guidelines by conducting training sessions.
- Negotiated vendor contracts, saving the company $50K each year.
- Managed administrative tasks, boosting team productivity by 25%.
- Developed travel dashboards for real-time reporting and tracking.
- Enhanced employee experience with timely and organized travel support.
- Executed successful itineraries, ensuring 100% client satisfaction.
Sr. Associate - Administration & Travel
Accelya Kale Solutions Ltd.
Mumbai, India
05.2004 - 03.2012
- Coordinated logistics for key events, elevating brand visibility.
- Coordinated travel schedules for over 100 staff members without mistakes.
- Negotiated contracts, achieving 10% savings on corporate travel.
- Trained new staff on admin processes, fostering a collaborative culture.
- Delivered exceptional support to executives, boosting team productivity.
- Boosted vendor collaboration, raising standards of service and response times.
Education
Bachelor of Commerce - Business Administration & Accounting
Periyar University
SalemDiploma - Human Resource Management (HRM)
Alison Online Learnings
Online Skills
- Procurement Operations Expertise
- Facility Management Improvement
- Administrative Financial Planning
- CapEx Procurement Management
- Vendor and Procurement Management
- Operational Efficiency Optimization
- Regulatory Compliance Management
- Process Optimization
- Project management
Certification
- Business Collaboration in Modern Workplace (Linkedin)
- SAP Ariba Supply Chain Collaboration overview (LinkedIn)
Languages
- English
- Marathi
- Hindi
Personal Information
Date of Birth: 09/25/81
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Upper Intermediate (B2)
B2
Nationality
- Indian
Timeline
Administration Coordinator - Salesforce MEC
Qatar Airways
03.2023 - Current
Department Admin - Customer Contact Center
Qatar Airways
01.2023 - 03.2023
Sales - Retail Manager
Jet Wings Tours & Travel
06.2022 - 10.2022
Head (Manager)- Administration & Procurement
CMA CGM Agencies India Pvt. Ltd.
04.2020 - 05.2022
Manager- Administration & Facilities
Mahindra Logistics Ltd.
11.2015 - 04.2020
Manager - Administration & Travel
AGC Networks Ltd., An Essar Group
08.2012 - 11.2015
Sr. Associate - Administration & Travel
Accelya Kale Solutions Ltd.
05.2004 - 03.2012
Bachelor of Commerce - Business Administration & Accounting
Periyar University
Diploma - Human Resource Management (HRM)
Alison Online Learnings
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