Chanda Moore
Omaha,NE
Summary
Dynamic professional with a proven track record at Claude’s Beautorium, excelling in customer service and organization. Leveraged multitasking and attention to detail to enhance client satisfaction and streamline operations.
Overview
50
50
years of professional experience
Work History
Receptionist/office Manager
Claude’s Beautorium
04.2008 - Current
- Greet and welcome clients providing excellent customer service and creating a positive first impression.
- Maintain organized reception area, ensuring cleanliness and professionalism at all times.
- Answer phone promptly, make and confirm appointments using computer database.
- Complete client’s transaction and book future appointments.
- Manage incoming mail, pay bills, manage email.
- Respond to inquiries from callers seeking information.
- Provide support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Gather reports for payroll and send to accountant.
- Order products from different vendors, input into computer, price and put them on retail shelves.
Receptionist
Between Us
02.2005 - 04.2008
- Scheduled appointments and maintained calendar for Stylist’s
- Greeted incoming clients and provided friendly, assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Completed their visit by taking payments and rescheduling them
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone, made and changed appointments for clients.
Service Representative
Qwest Communications
08.1975 - 11.2004
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Omaha North High
Omaha, NE05.1972
Skills
- Organization skills
- Customer service
- Time management
- Attention to detail
- Dependable and responsible
Timeline
Receptionist/office Manager
Claude’s Beautorium
04.2008 - Current
Receptionist
Between Us
02.2005 - 04.2008
Service Representative
Qwest Communications
08.1975 - 11.2004
High School Diploma -
Omaha North High
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