Chanda Thompson
Greenville,SC
Summary
Reliable Customer Service Representative. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable CSR with strong ability in customer service. Highly organized, proactive and punctual with team-oriented mentality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
QuikTrip
Greeneville, SC
10.2022 - 05.2024
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Customer Service Cashier
Dollar General Market
Greenville, SC
09.2021 - 07.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted customers with locating merchandise within the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Customer Service Manager
Bi-Lo
Greenville, SC
Education
Associate of Arts - Office System Technology
Greenville Technical College
Greenville, SC02-1994
High School Diploma -
Southside High School
Greenville, SC06-1993
Skills
- Customer Service
- Multi-Task Management
- Quality Assurance Controls
- Order Fulfillment
- Problem-solving abilities
- Dispute Resolution
NAVY
Navy 1993- until HONERABLE DISCHARGE
Certification
Won best customer service in 2023-2024.
Timeline
Customer Service Representative
QuikTrip
10.2022 - 05.2024
Customer Service Cashier
Dollar General Market
09.2021 - 07.2022
Customer Service Manager
Bi-Lo
Associate of Arts - Office System Technology
Greenville Technical College
High School Diploma -
Southside High School
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