Chandale Sutton
Victorville,CA
Summary
Strategic HR executive with two decades of experience aligning talent strategies with organizational goals. Skilled in building high-performing teams, fostering a positive culture, and implementing innovative HR solutions to drive business growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Human Resources Director
Family Assistance Program
Victorville, CA
03.2024 - Current
- Developed and implemented human resources policies, procedures, and best practices.
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Prepared reports on personnel activity including hiring trends, staff turnover rates, and other relevant metrics.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.
Regional Human Resources Leader
Rite Aid Corporation
Southern California Region, CA
09.2023 - 04.2024
- Align HR plans with business goals for maximum impact
- Resolved complex HR issues, such as labor queries and scheduling conflicts, while conducting thorough investigations and ensuring compliance with legal regulations.
- Collaborated with store leadership and field business partners to create impactful recruitment strategies
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
- Represented Rite Aid in external legal and labor matters, while consulting with local union representation.
Senior Human Resources Manager
COMP Management, Inc.
Riverside, CA
09.2022 - 09.2023
- Developed and implemented progressive HR strategies with executive leadership team to enhance employee engagement and decrease turnover
- Managed talent acquisition, performance management, compensation and benefits, and employee relations programs for our company.
- Streamlined and consolidated all HRIS functions through the implementation of a new Professional Employer Organization (PEO), encompassing payroll, EPLI, worker's compensations, talent acquisition, and total rewards
- Led employee investigations, managing follow-up tasks, resolving issues, and communicating with stakeholders
- Conduct regular audits to ensure regulatory compliance of the company
Human Resources Business Partner
Shiloh Medical Center, Inc.
Victorville, CA
08.2017 - 09.2022
- Oversaw and strategized employee relations, engagement, risk management, recognition, coaching of staff and leaders, recruitment and talent acquisition.
- Provided support, knowledge, and insight on employee relation concerns to clinic managers
- Managed end-to-end Talent Acquisition processes for a diverse range of healthcare professionals, including Physicians, Nurse Practitioners, and Medical Assistants, utilizing various Applicant Tracking Systems (ATS) platforms.
- Implemented training & development curriculum and provided ongoing support for departmental leadership
- Developed and executed the organization's performance management materials and procedures through our newly adopted HRIS platform.
General Manager
Barnes & Noble, Inc.
Victorville, CA
03.2013 - 01.2017
- Strategically planned and allocated resources to maximize store sales, profitability, and efficiency.
- Managed daily business operations for store Café, Community Business Development, and Technology services including budgeting, staffing, scheduling, inventory control, customer service and sales
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified talent, recruited, sourced, and onboarded using the company's internal ATS program.
- Coordinated and ensured adherence to security protocols in 11 store and cafe environments
Store Manager
Wal-Mart Stores, Inc.
Los Angeles, CA
07.2010 - 03.2013
- Managed and supervised all aspects of store operations and personnel, ensuring financial metrics, profit & loss, and customer satisfaction were met.
- Managed full cycle talent acquisition, including people development and human resources responsibilities for a team of over 480 employees.
- Mentored and guided Assistant Store Managers, effectively equipping them with the skills necessary to perform daily tasks and responsibilities.
- Led store leadership team in developing and implementing performance evaluations based on specific competencies
- Utilized Workday applicant tracking system for overall sourcing and recruitment responsibilities
Store Manager
Circuit City
Atlanta, GA
01.2007 - 01.2010
- Prepared monthly reports on sales figures, expenses, profits.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored employee performance and identified performance gaps for corrective action.
Human Resources Manager
Lowes Home Improvement
01.2004 - 01.2007
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Conducted background checks and reference checks of prospective employees.
- Ensured compliance with federal, state and local employment laws.
- Assisted in developing succession planning strategies for key positions within the organization.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
Education
Bachelor of Arts - Business Administration: Management
Fisk University
Nashville, TN05.2002
Skills
- Succession Planning
- Internal Communications
- Leadership coaching
- Onboarding and Orientation
- Benefits Administration
- Employee Surveys
- Employee Relations
- Diversity and Inclusion
- Talent Acquisition
- Workforce Planning
- Organizational Development
- Retention Strategies
- Compensation Structuring
- Labor negotiations
- Policy Implementation
- Dispute Mediation
- Payroll Administration
- Compliance
- Strategic Planning
- Workers Compensation
Certification
Society for Human Resources Management, SHRM-CP, 12/31/26
Volunteer Experience
- Board President, Life Institute of Leaders, Inc., 08/01/20, Present
- Board President/Chair, Encore Jr./Sr. High School for the Performing Arts, 06/01/21, Present
- Board Member, Treasurer, LaVerne Elementary Preparatory Academy, 04/01/18, 06/01/22
- Business Advisory Council, Goodwill Southern California, 01/01/16, 04/01/23
- Board Member, Secretary, Victor Valley Arts & Education Center, 12/01/16, 12/01/17
References
References available upon request.
Timeline
Human Resources Director
Family Assistance Program
03.2024 - Current
Regional Human Resources Leader
Rite Aid Corporation
09.2023 - 04.2024
Senior Human Resources Manager
COMP Management, Inc.
09.2022 - 09.2023
Human Resources Business Partner
Shiloh Medical Center, Inc.
08.2017 - 09.2022
General Manager
Barnes & Noble, Inc.
03.2013 - 01.2017
Store Manager
Wal-Mart Stores, Inc.
07.2010 - 03.2013
Store Manager
Circuit City
01.2007 - 01.2010
Human Resources Manager
Lowes Home Improvement
01.2004 - 01.2007
Bachelor of Arts - Business Administration: Management
Fisk University
Society for Human Resources Management, SHRM-CP, 12/31/26
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