Chandalyn Cruz
Winston-Salem,NC
Summary
Dedicated administrative professional with several years of experience in managing phone communications, scheduling appointments, and facilitating guest interactions. Demonstrates exceptional organizational skills and a strong ability in recordkeeping and time management. Committed to delivering high-quality support to both staff and guests, ensuring efficient operations.
Overview
8
8
years of professional experience
Work History
Photographer
Self-employed
Winston Salem, North Carolina
09.2019 - Current
- Conducted photo shoots annually, including weddings, portraits, and commercial photography.
- Created and maintained an online portfolio to showcase photography work and attract new clients.
- Managed social media platforms, posting engaging content to increase visibility and client engagement.
- Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
- Deliver quality products within deadlines established by clientele.
Receptionist
Old Town Veterinary Hospital
Winston Salem, NC
02.2021 - 12.2021
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
- Processed payments from clients including cash, credit cards, and checks.
- Assisted with new staff training, sharing key information about veterinary practice and protocols.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
Teller
Members Credit Union
Winston-Salem, NC
04.2017 - 12.2018
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Adhered to financial services security and audit procedures.
- Delivered exceptional service to customers in person or over telephone.
Education
High School Diploma -
Ledford Senior High School
Thomasville, NC06-2015
Some College (No Degree) - General Studies
Guilford County Technical Community College
Jamestown, NCSkills
- Spanish Speaking
- Professional and polished presentation
- Multitasking and prioritization
- Meticulous and organized
- Office equipment operations
- Telephone skills
- Customer and client relations
- Service-oriented mindset
Languages
Spanish
Limited
References
References available upon request.
Timeline
Receptionist
Old Town Veterinary Hospital
02.2021 - 12.2021
Photographer
Self-employed
09.2019 - Current
Teller
Members Credit Union
04.2017 - 12.2018
High School Diploma -
Ledford Senior High School
Some College (No Degree) - General Studies
Guilford County Technical Community College
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