Chandara Keo
Allentown,PA
Summary
Hardworking and driven sales professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
11
11
years of professional experience
Work History
Quality Control Specialist
Cera-Met
02.2024 - Current
- Suggested improvements to designs and documentation to improve product reliability and manufacturability.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Coordinated effectively with production and engineering teams, optimizing processes for higher product quality and lower defect rates.
- Updated inspection journals and daily summary logs with quality-related data.
Warehouse Manager
Knighten Industries
4 2021 - 02.2024
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Personal Training Sales Counselor /Sales Counselor
Gold's Gym
11.2019 - 04.2021
- Maximized revenue growth by identifying upsell opportunities and promoting additional services such as nutrition consultations, group classes, and specialized training programs.
- Provided exceptional customer service by promptly addressing questions or concerns from both current and potential clients.
- Led group sales presentations and informational sessions for potential members, showcasing the value of personal training services.
- Enhanced membership sales through effective communication, rapport building, and persuasive presentations.
Warehouse Supervisor
Auto Nation Mercedes
10.2019 - 12.2020
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
Store Manager
Lids Hat World
05.2013 - 06.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Patient Service Representative
Therapeutic Solutions
05.2014 - 11.2014
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Assisted patients in filling out check-in and payment paperwork.
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
- Handled customer service inquiries in person, via telephone and through email.
Education
Westfield High school
Houston, TXNo Degree - Cyber Security
Lonestar Community College
Houston, TX 05.2001 -
Skills
Customer Service
Organization
Leadership
Building Customer Relations
Microsoft Office Suite
Communication Skills
Adaptability
Product Knowledge
Documentation Review
Product Sales
Sales Development
Customer Needs Assessment
Timeline
Quality Control Specialist
Cera-Met
02.2024 - Current
Personal Training Sales Counselor /Sales Counselor
Gold's Gym
11.2019 - 04.2021
Warehouse Supervisor
Auto Nation Mercedes
10.2019 - 12.2020
Patient Service Representative
Therapeutic Solutions
05.2014 - 11.2014
Store Manager
Lids Hat World
05.2013 - 06.2015
No Degree - Cyber Security
Lonestar Community College
05.2001 -
Warehouse Manager
Knighten Industries
4 2021 - 02.2024
Westfield High school
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