Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandellette Hudson

Bossier City,LA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Burger King
01.2023 - Current
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Managed timely and effective replacement of damaged or missing products.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Trained staff on operating procedures and company services.
  • Developed customer service policies and procedures to meet and exceed industry service standards
  • Participated in team meetings and training sessions to stay informed about product updates and changes
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Sought ways to improve processes and services provided.
  • Sought ways to improve processes and services provided

Customer Service Representative

Freddys Frozen Custard
11.2022 - 01.2023

Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Developed customer service policies and procedures to meet and exceed industry service standards
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives

Cashier Specialist and Representative

Cascio Food Mart
06.2014 - 03.2022
  • Managed staffing levels to provide optimal support for cash register operations.
  • Ordered new supplies to keep 50 and 75 areas ready for any business or customer requirement.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Supported 50 and 8 departments with merchandising, product retrieval and customer service needs.
  • Compiled, documented and submitted service payments for 12 and 4.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of .
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Readied daily tills for each cashier by counting out change and documenting total amounts end-of-shift review.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Managed staffing levels to provide optimal support for cash register operations
  • Readied daily tills for each cashier by counting out change and documenting total amounts end-of-shift review
  • Worked flexible schedule and extra shifts to meet business needs
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Mentored new team members on sales software system operation.
  • Helped customers complete purchases, locate items, and join reward programs
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Quickly and accurately counted drawers at start and end of each shift

Education

Pharmacy Technicians - Pharmaceutical

Virginia Techincal College
Bossier City, LA

Certification - Medical Assisting

Ayers Career College
Shreveport, LA
05.2006

Skills

  • Recordkeeping Strengths
  • 10-Key
  • Microsoft Word
  • Service Standard Compliance
  • Multi-Line Telephone Operation
  • Microsoft PowerPoint
  • Product Organization
  • System Implementation
  • Conflict Mediation
  • Report Creation
  • Customer Consulting
  • Spreadsheets
  • Microsoft Excel
  • Proofreading
  • Minute Taking
  • Report Preparation
  • Credit Card Payment Processing
  • Customer Relationship Management
  • Promotional Support
  • Shipping Procedures Understanding
  • Sales Expertise
  • Document Control
  • POS Systems and Ordering Platforms
  • Reading Comprehension
  • Multi-Line Phone Talent
  • Typing Proficiency
  • Prioritization
  • Report Transcription
  • Call Center Operations
  • Process Optimization
  • Shipping and Receiving Understanding
  • Active Listening
  • Retail Sales Customer Service
  • Closing Sales
  • Cultural Awareness
  • Customer Relations
  • Computer Proficiency
  • Calm and Professional Under Pressure
  • Conflict Resolution
  • Staff Training
  • Administrative Support
  • Technical Support
  • Stocking and Replenishing
  • Filing
  • Money Handling Abilities
  • Documentation
  • Grammar
  • Problem-Solving Ability
  • Warehousing Functions
  • Coordination
  • Stockroom Procedures
  • Policy and Procedure Adherence
  • Invoice Preparation and Processing
  • Project Management Abilities
  • Delivery Scheduling
  • Research
  • Stock Management
  • Schedule Mastery
  • Quality Control
  • Brand Representation
  • Team Development
  • Managing Multiple Tasks
  • Clerical Support
  • Order Processing
  • Product Promotion
  • Plates Presentation
  • Customer Account Management
  • Receiving Support
  • Professional Telephone Demeanor
  • Office Equipment Proficiency
  • Calendaring
  • Critical Thinking
  • Training Development Aptitude
  • Sales Quota Achievement
  • Customer Service
  • Business Development Understanding
  • Membership Inquiries and Renewals
  • Retail Materials Management
  • POS Systems Expertise
  • Lead Generation
  • Refund Processing
  • Route Dispatch
  • Report preparation
  • Sales expertise
  • Complaint resolution
  • Stocking and replenishing
  • Training development aptitude
  • International sales support
  • Creative problem solving
  • Staff education and training
  • Retail store support
  • Professional telephone demeanor
  • Warehousing functions
  • Order fulfillment
  • Recordkeeping strengths
  • Multi-line phone talent
  • Stock management
  • Service standard compliance
  • Route dispatch
  • Key stakeholder relationship building

Timeline

Customer Service Representative

Burger King
01.2023 - Current

Customer Service Representative

Freddys Frozen Custard
11.2022 - 01.2023

Cashier Specialist and Representative

Cascio Food Mart
06.2014 - 03.2022

Pharmacy Technicians - Pharmaceutical

Virginia Techincal College

Certification - Medical Assisting

Ayers Career College
Chandellette Hudson