Dynamic Assistant Manager at Zaxby's Chicken Fingers & Buffalo Wings, skilled in strategic planning and data analytics. Successfully enhanced operational efficiency and customer satisfaction through effective team collaboration and organization. Recognized for maintaining composure under pressure while driving continuous improvement initiatives, ensuring top-notch service and performance excellence.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
Dacula, GA
02.2020 - 07.2021
Supervised daily operations including scheduling shifts, assigning duties.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Collaborated with management on developing strategic plans for achieving business goals.
Developed a system for tracking inventory and ordering supplies as needed.
Evaluated individual and team business performance and identified opportunities for improvement.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Utilized various software and tools to streamline processes and optimize performance.
Maintained updated knowledge through continuing education and advanced training.