Dedicated dental hygienist of 4 years with a proven track record in medical sales. In addition, I have 10+ years in retail and hospitality industries, with direct customer interactions, problem solving, and building trust. Skilled in electronic health records (EHR) and HIPAA compliance to enhance delivery of patient outcomes. Strong in analytical thinking, team collaboration, understanding of clinical workflows, HIPAA, and patient centered care. Passionate about leveraging technology to improve healthcare delivery, with a focus on transitioning into health informatics to drive data-informed innovation into care systems.
Streamlined reporting processes for increased accuracy and efficiency in data management tasks. Developed strong leadership skills through active participation in various trainings and exercises. Advanced career development goals for subordinates through tailored coaching sessions based on individual needs. Assisted in emergency response efforts, ensuring timely actions were taken to protect lives and property.
Provide traditional clinical duties, including patient prophy, documentation of exams and screenings, instruction, periodontal treatment, and adjunctive therapy; Management of patient experiences through consultative dialogue that builds trust, creates an understanding of health concerns, and delivers critical oral and systemic education and care.
Take customer orders and capitalized on opportunities to sell special beverage and food options. Wait on up to 10 customers at the bar and a 4-table bar area. Upsell daily specials and beverage promotions to exceed daily sales goals. Handle $2,000 cash on a daily basis, which built trustworthiness and loyalty with owners. Stay up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspection.
Helped open B2B territory for new North American Company, building brand awareness through persistent lead generation, strategic planning and account development, and attention to detailed customer service needs; Achieved 75% close
rate across four consecutive quarters and took initiative to build a wide range of localized marketing strategies to feed sales funnel.