Chandler Bachman
Alcoa,Tennessee
Summary
Accomplished professional with extensive experience in hospitality and customer service. Proven ability to exceed customer expectations while driving profitability. Expertise in team leadership, budget management, and daily operations oversight. Proficient in leveraging industry trends and technology to enhance customer satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Overnight Assistant Manager
BJ's Wholesale
Maryville, TN
11.2025 - Current
- Supervised overnight operations to ensure efficient store functionality and compliance with company policies.
- Trained and mentored staff on standards and operational procedures.
- Implemented inventory management practices, optimizing stock levels and minimizing waste.
- Coordinated nightly merchandising activities to enhance product visibility and accessibility.
- Executed unloading of trucks and organized store layout while operating forklift.
GENERAL MANAGER
Jersey Mike's
Knoxville, TENNESSEE
05.2022 - Current
- Monitored store performance and identified opportunities for improvement.
- Built and maintained relationships with vendors and suppliers.
- Implemented and maintained open-door communication system, reaching employees across department lines.
- Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints.
Overnight Stocker
BJ's Wholesale
Maryville, TN
02.2025 - 11.2026
- Stocked shelves efficiently to ensure product availability for customers.
- Organized backroom inventory to streamline restocking processes and improve accessibility.
- Operated pallet jacks safely to move merchandise throughout the warehouse.
- Collaborated with team members to maintain cleanliness and safety standards in stock areas.
Education
HIGH SCHOOL DIPLOMA - undefined
South Doyle
Knoxville, TENNESSEE06-2020
Skills
- Risk management and policy enforcement
- Profit and loss analysis
- Labor cost control
- Verbal and written communication
- Client account management
- Employee scheduling
- Food preparation
- Talent acquisition and retention
- Health and safety compliance
- Employee training and development
- Customer service excellence
Certification
Forklift certification
Timeline
Overnight Assistant Manager
BJ's Wholesale
11.2025 - Current
Overnight Stocker
BJ's Wholesale
02.2025 - 11.2026
GENERAL MANAGER
Jersey Mike's
05.2022 - Current
HIGH SCHOOL DIPLOMA - undefined
South Doyle