Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Chandler Badal

Chandler Badal

Operations Manager
Indianapolis,IN

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in varied industry practices and procedures. Management abilities in financial, personnel and clerical areas, with a focus on optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable a leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

8
8
years of professional experience

Work History

Operations Manager

AKIRA Bijora
Indianapolis, IN
03.2023 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key performance metrics to senior management, keeping labor/productivity within target range.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed over 30+ employees while contributing to increase in sales.

Office Manager

Excell Sports Chiropractic & Rehab
Indianapolis, IN
04.2022 - 10.2022
  • Managed workload of patients, bill collection, insurance claims and invoicing; Executed professionalism and provided high quality experiences to all patients; Routinely increased company profits by aiding in scheduling and recruitment of new patients; Lead and guided front desk workers on proper customer service and software usage.
  • Coordinated special projects and managed schedules for all employees.
  • Updated reports, managed accounts, and generated reports for company database covering 500+ patients.

People Operations Coordinator

Anchorage Digital
Indianapolis, IN
01.2021 - 12.2021
  • Managed five recruiting projects for IT, Engineering, Accounting, Legal and HR in Bamboo HR; organized and delegated daily tasks for HR team.
  • Hosted group meetings for project management; Met with and scheduled new employees with Interview Planner; Onboarded all new hires and applicants with Greenhouse and Lever; Operated tasks through Microsoft Suite and Google Applications; Received training and gained valuable experience working in highly regulated organization.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.

Remote Scribe

AQuity Solutions
Indianapolis, IN
02.2021 - 09.2021
  • Regularly exceeded quality and production goals by being diligent and hardworking.
  • Responsible for creating detailed medical notes in field of pediatric cosmetic facial surgery and pain management using EMR (Electronic Medical Records) and Epic; Recorded all physician/patient interactions, medical decision making and follow-up notes by attending physician; Placed prescription and presurgical orders; Responsible for concise follow up and discharge notes.
  • Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
  • Accompanied physicians through day in fast-paced, stressful environments.

Lead Medical Scribe

Scribe America
Indianapolis, IN
05.2018 - 01.2019
  • Charted detailed medical notes that noted HPI (history of present illness), ROS (review of systems) and PE (physical exam) using EMR; Documented all instances of critical care in Emergency Department (ED); Recorded and noted all conversations had by attending physician with outside departments.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Typed concise discharge notes for all patients in ED within acute time constraints; Regularly required to work with many different attending physicians and physician assistants.

Office Administrator

NSO & Company
Fishers, IN
02.2016 - 08.2017
  • Improved organizational auditing preparedness by creating more concise inventories and databases.
  • Demonstrated leadership and initiative as liaison between team members and clients; Managed tax files and data for 290+ clients; Facilitated and scheduled new client meetings; Responsible for Accounts Payable.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities

Education

BS - Health Science

Indiana University - Purdue University Indianapolis
Indianapolis, IN
08.2017 - 2020.12

Skills

Organizational Management

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Work Availability

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Quote

The best players learn from their mistakes and cope with failure as well as success.
Pau Gasol

Timeline

Operations Manager

AKIRA Bijora
03.2023 - Current

Office Manager

Excell Sports Chiropractic & Rehab
04.2022 - 10.2022

Remote Scribe

AQuity Solutions
02.2021 - 09.2021

People Operations Coordinator

Anchorage Digital
01.2021 - 12.2021

Lead Medical Scribe

Scribe America
05.2018 - 01.2019

BS - Health Science

Indiana University - Purdue University Indianapolis
08.2017 - 2020.12

Office Administrator

NSO & Company
02.2016 - 08.2017

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Chandler BadalOperations Manager