Chandler Chatman
Oakland
Summary
The goal is to find a company that values safety, respect, and offers substantial growth opportunities. This results-driven individual brings strong skills in customer relations and communication, dedicated to enhancing customer satisfaction and effectively resolving conflicts.
Overview
8
8
years of professional experience
Work History
EUROPEAN WAX CENTER
ALAMEDA, CALIFORNIA
- The role involved offering front desk support, welcoming guests, managing check-ins and check-outs, organizing administrative tasks, maintaining records, and selling wax passes to returning customers.
TRANSPORTATION SECURITY ADMINISTRATION (TSA) AGENT
Covenant Aviation Security
San Francisco, Ca
06.2023 - Current
- Operated x-ray machines, handheld wands, and advanced imaging technology for screening passengers and their baggage.
- Interacted with the public to provide directions, clarify rules and regulations, and address inquiries.
- Verified boarding passes, identification, and passports to deter fraudulent travel.
- Engaged in informal conversations with individuals to evaluate and analyze their behaviors.
EVENT STAFF / BARTENDER
PORT KITCHENS
OAKLAND, CALIFORNIA
04.2022 - Current
- Preparing venues and arranging chairs and stages for events
- Serving as an usher
- Assisting the alcohol conductor with inventory management
- Handling high customer volumes during special events, evenings, and weekends
SERVER/BARTENDER
Lucky Strike
San Francisco, Ca
02.2018 - 02.2023
- Deliver prompt and courteous service for a pleasant dining experience
- Accurately relay food and beverage orders to the kitchen
- Maintain cleanliness and organization in the dining area
- Prepare and serve both alcoholic and non-alcoholic beverages
- Keep the bar area clean and well-stocked
- Develop new cocktail recipes and suggest pairings to enhance the experience
Education
Associate of Arts - Business Administration
LANEY COLLEGE
09.2024
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01.2021
Skills
- Design Thinking: Using a client-focused approach to create innovative solutions
- Problem-Solving Skills: Addressing client challenges strategically and creatively
- Project Management Tools: Utilizing software to optimize workflows and collaborate with clients
- Effective Communication: Building strong client relationships through clear dialogue
- Time management: able to prioritize tasks, meet deadlines, and manage multiple responsibilities
Timeline
TRANSPORTATION SECURITY ADMINISTRATION (TSA) AGENT
Covenant Aviation Security
06.2023 - Current
EVENT STAFF / BARTENDER
PORT KITCHENS
04.2022 - Current
SERVER/BARTENDER
Lucky Strike
02.2018 - 02.2023
EUROPEAN WAX CENTER
Associate of Arts - Business Administration
LANEY COLLEGE