Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
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Chandler Cooper

Acworth,USA

Summary

Dedicated department manager with 8 years of experience in retail operations, specializing in customer service and team leadership. Proven ability to manage multiple tasks while maintaining high-quality standards and achieving operational goals. Skilled in employee training and collaboration with management to drive departmental success. Seeking to leverage extensive experience in a security-focused role to ensure safety and service excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer Level - 1

Metro One Loss Prevention Services
08.2025 - Current
  • Monitored premises to ensure safety and security for staff and visitors.
  • Conducted regular patrols to identify and address potential security risks.
  • Directed guests around building and answered accessibility questions.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Conduct thorough inspections of incoming and outgoing trucks and trailers to ensure compliance with site protocols and security standards.
  • Verify driver credentials, trailer seals, and cargo documentation to prevent unauthorized access or theft.
  • Maintain detailed logs of vehicle checks and report any suspicious activity or policy violations to supervisors.

Grocery Clerk & Grocery Replenishment Specialist

Publix
08.2022 - 07.2025
  • Effectively Communicate with management on a consistent basis.
  • Handled customer complaints and feedback effectively, aiming for resolutions that fostered customer loyalty.
  • Show ownership of assigned department.
  • Provide excellent high quality customer service.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Head Receiver

Kroger
11.2021 - 07.2022
  • Demonstrate Effective Planning, Effectively Organize To Department Standards, Create Detailed Monthly Sale Reports, Communicate with Vendors on a consistent basis
  • Assisted in cycle counting tasks, contributing to accurate inventory levels and minimizing stock discrepancies.
  • Managed returns process efficiently, ensuring proper documentation and communication with vendors regarding product issues or damages.
  • Collaborated with team members to unload deliveries, optimizing time management and workflow.

Dairy Manager, Checker, Grocery Clerk

QFC, Quality Food Centers
08.2017 - 10.2021
  • Adhered to quality and service standards to support operational goals, Demonstrated ability to manage multiple tasks while remaining adaptable and flexible, Assisted with new hire orientation and employee training, Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
  • Streamlined dairy operations for increased productivity by optimizing staff scheduling and task delegation.
  • Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Analyzed sales data to identify trends and make informed decisions on product assortment adjustments, maximizing profitability.
  • Ensured safety compliance within the dairy department, leading regular safety audits and addressing potential hazards promptly.

Education

High School Diploma -

Evergreen T.E.C
01.2016

Skills

  • Conflict Resolution - Expert
  • Employee Training - Expert
  • Workforce Management - Advanced
  • Basic Mathematical Calculations - Expert
  • Stockroom Organization - Advanced
  • Service Provider Communication - Advanced
  • Freight Handling - Expert
  • Customer Service - Expert
  • Flexible schedule
  • Incident reporting - intermediate
  • Property patrol - intermediate
  • Report writing - intermediate

Certification

  • 24 Hour Unarmed Security Guard Course Certification
  • 15 hour Armed Guard Training Certification
  • AED Certified
  • First Aid Certified
  • CPR Certified

Timeline

Unarmed Security Officer Level - 1

Metro One Loss Prevention Services
08.2025 - Current

Grocery Clerk & Grocery Replenishment Specialist

Publix
08.2022 - 07.2025

Head Receiver

Kroger
11.2021 - 07.2022

Dairy Manager, Checker, Grocery Clerk

QFC, Quality Food Centers
08.2017 - 10.2021

High School Diploma -

Evergreen T.E.C

Personal Information

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