Chandler Evans
Goldsboro,NC
Summary
Detail-oriented automotive service professional with experience in customer service, diagnostics, and service advising. Passionate about delivering exceptional client experiences and growing within the automotive industry while pursuing entrepreneurial ventures. Skilled in relationship management, sales, and logistics, with a strong background in event coordination and marketing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Installation Technician
Division of Workforce Solutions
10.2025 - Current
- Installed and configured various systems according to technical specifications.
- Conducted routine maintenance checks to ensure optimal performance of installed equipment.
- Collaborated with team members to troubleshoot and resolve installation issues efficiently.
- Trained junior technicians on installation procedures and safety protocols.
Service Advisor
Team Chevrolet of Goldsboro
07.2024 - Current
- Provided exceptional customer service, assisting clients with their automotive service needs.
- Effectively communicated vehicle concerns to technicians and documented issues accurately.
- Recommended necessary repairs and maintenance, ensuring customer safety and satisfaction.
- Managed high-volume calls, scheduled appointments, and coordinated service requests efficiently.
DJ & Event Coordinator
Minim Seles
04.2018 - Current
- Provided live DJ services at private and corporate events, enhancing guest experiences.
- Researched current music trends to deliver tailored entertainment.
- Established new business networks, expanding clientele and event opportunities.
Lube Technician
Valvoline Instant Oil Change
05.2022 - 07.2024
- Advised customers on maintenance services, ensuring optimal vehicle performance.
- Maintained a clean and safe work environment, adhering to industry regulations.
- Inspected vehicles for safety issues and service needs to ensure compliance.
- Performed oil changes, fluid flushes, and filter replacements with precision.
Contact Tracer (Remote)
Community Care of North Carolina (CCNC)
10.2021 - 05.2022
- Conducted health interviews with individuals exposed to COVID-19, ensuring public safety.
- Maintained accurate records using CRM software and coordinated with local health officials.
Remote Customer Service Representative
Conduent
07.2020 - 08.2021
- Assisted customers via phone, email, and chat, resolving inquiries efficiently.
- Handled billing issues, service questions, and escalations while maintaining high satisfaction ratings.
Retail Wireless Consultant
Sprint
12.2019 - 05.2020
- Configured smartphones and tablets, assisting customers with setup and troubleshooting.
- Utilized POS systems to manage sales, inventory, and customer accounts.
- Led monthly smartphone workshops, educating customers on device functionality.
Education
Associate's Degree - Automotive Technology
Wayne Community College
Goldsboro, NC4-Year Equivalency - English
University of North Carolina at Chapel Hill
Chapel Hill, NC01.2019
Associates of Arts -
Wayne Community College
Goldsboro, NC01.2017
Skills
- Automotive Diagnostics & Repair
- Brake & Fluid Maintenance
- Auto Service Management
- Heavy Lifting & Equipment Operation
- Client Relationship Management
- Retail & Service Sales
- Conflict Resolution
- Cash Handling
- Social Media Management
- Event Coordination
- Photography & Videography
- Microsoft Office (Word, Excel, Access)
- CRM Software (Customer Relationship Management)
- Data Entry & Analysis
Certification
- ASE Certification, 06/01/23, 06/01/28
- AC Repair Certification, If applicable, clarify this section.
Skills
Automotive Diagnostics & Repair, Brake & Fluid Maintenance, Auto Service Management, Heavy Lifting & Equipment Operation, Client Relationship Management, Retail & Service Sales, Conflict Resolution, Cash Handling, Social Media Management, Event Coordination, Photography & Videography, Microsoft Office (Word, Excel, Access), CRM Software (Customer Relationship Management), Data Entry & Analysis
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Installation Technician
Division of Workforce Solutions
10.2025 - Current
Service Advisor
Team Chevrolet of Goldsboro
07.2024 - Current
Lube Technician
Valvoline Instant Oil Change
05.2022 - 07.2024
Contact Tracer (Remote)
Community Care of North Carolina (CCNC)
10.2021 - 05.2022
Remote Customer Service Representative
Conduent
07.2020 - 08.2021
Retail Wireless Consultant
Sprint
12.2019 - 05.2020
DJ & Event Coordinator
Minim Seles
04.2018 - Current
4-Year Equivalency - English
University of North Carolina at Chapel Hill
Associates of Arts -
Wayne Community College
Associate's Degree - Automotive Technology
Wayne Community College