Chandler Gulck
Wesley Chapel,FL
Summary
Dynamic operations manager with a proven track record in efficiency enhancement, staff training, and business planning. Expertise in optimizing workflows to boost productivity and elevate customer satisfaction.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Pizza Al's of Granville
Morgantown, WV
08.2017 - 08.2025
- Managed daily operations to ensure efficient service and product quality.
- Developed and implemented marketing strategies to increase customer engagement.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff on customer service best practices and operational procedures.
- Established vendor relationships to secure high-quality ingredients at competitive prices.
- Streamlined workflows to enhance productivity and improve overall guest experience.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Pizza Maker
Pizza Al's of Granville
Morgantown, WV
10.2015 - 08.2017
- Prepared dough, sauce, and toppings to ensure high-quality pizza production.
- Operated ovens and equipment efficiently for optimal cooking results.
- Trained new staff on pizza-making techniques and safety protocols.
- Maintained cleanliness and organization of kitchen workspace for compliance with health standards.
- Collaborated with team members to streamline order fulfillment processes during peak hours.
- Monitored food safety procedures to ensure adherence to regulatory guidelines and best practices.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Team Member
Pizza Al's of Sabraton
Morgantown, WV
02.2014 - 08.2016
- Collaborated with team members to streamline daily operations and enhance service efficiency.
- Assisted in training new staff on operational procedures and safety protocols.
- Monitored inventory levels, ensuring timely restocking of essential supplies.
- Resolved customer inquiries promptly, improving overall satisfaction rates.
- Implemented process improvements that reduced wait times for customers.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Kitchen Manager
KFC
Cumberland, MD
03.2012 - 02.2014
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Developed and implemented efficient kitchen workflows, enhancing productivity and quality control.
- Trained new employees on cooking techniques and safety protocols, fostering a supportive team environment.
- Coordinated inventory management, minimizing waste through effective stock monitoring and ordering processes.
- Led daily kitchen operations, ensuring timely meal preparation and service during peak hours.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Education
Associate of Science - Nursing
Pasco-Hernando State College
Wesley Chapel, FL05-2028
Bachelor of Science - Sports Management
West Virginia University
Morgantown, WVHigh School Diploma -
Fort Hill High School
Cumberland, MD05-2013
Skills
- Efficiency enhancement
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Operations management
- Payroll processing
Timeline
Owner/Operator
Pizza Al's of Granville
08.2017 - 08.2025
Pizza Maker
Pizza Al's of Granville
10.2015 - 08.2017
Team Member
Pizza Al's of Sabraton
02.2014 - 08.2016
Kitchen Manager
KFC
03.2012 - 02.2014
Associate of Science - Nursing
Pasco-Hernando State College
Bachelor of Science - Sports Management
West Virginia University
High School Diploma -
Fort Hill High School