Chandler Hayward
Saginaw
Summary
Strategic healthcare executive with over a decade of leadership in national payor strategy, network development, and value-based care, driving revenue growth and access expansion across behavioral health startups and enterprise providers.
Overview
11
11
years of professional experience
Work History
National Vice President, Payor Relations
Aware Recovery Care, Inc.
10.2024 - Current
- Spearheading contract, reimbursement, and provider enrollment across 11 markets.
- Driving implementation of POS expansion, virtual care coding to drive scalable growth.
- Secured $4.2M + in recovered revenue through strategic payor partnerships development and reconciliation.
Vice President, Payor Partnerships
Daybreak Health
02.2024 - 08.2024
- Developed and Launched go-to-market network expansion plan, increasing access by 20% and network reach by 35%.
- Secured a 15% revenue growth through strategic contract negotiations.
- Enhanced operational processes and workflows, resulting in a 10.5% reduction in administrative overhead.
National Senior Director, Account Management and Strategic Partnerships
Expressable Inc.
01.2023 - 02.2024
- Managed 200+ partnerships across 35 states, while achieving 100% credentialing and contracting compliance. (Medicaid, IPAs, TPAs, Commercial and MCOs)
- Drove delegated credentialing setup and payer onboarding workflows, improving time-to-contract by 30%.
- Crafted and led quarterly business reviews with strategic partners
National Senior Director, Payor Relations
Expressable Inc.
01.2023 - 02.2024
- Directed network strategy expanding footprint from 8 to 35 states, impacting 209M covered lives.
- Engineered 130+ contract executions, achieving 80% revenue increase through payer partnerships.
- Spearheaded credentialing and contracting infrastructure and teams to support sustained network growth and compliance alignment.
Mid-West Director, Managed Care
Byram Healthcare
05.2021 - 01.2022
- Delivered $10M in new revenue via capitation and value-based contracting arrangements with MCOs.
- Led reimbursement advisory workstreams in alignment with state Medicaid redesigns and strategic provider integration.
National Director, Payor Relations
Centria Healthcare
01.2018 - 05.2021
- Negotiated agreements with national and regional payors across 13 states, securing $6.5M revenue increase.
- Built and scaled strategic payor partnerships, generating $42.2M in revenue through new client referrals.
- Introduced bundled payments and VBP pilots with National payors.
- Strengthened payor relationships, securing $1M + revenue n recovered revenue through contract reconciliation.
Lead Client Service Manager
Centria Healthcare
02.2017 - 01.2018
- Managed and trained 300+ staff.
- Cultivated client relationships and optimized operations, driving 100% client retention and $11M in revenue
Client Service Manager
Centria Healthcare
03.2016 - 02.2017
- Managed 40 clients and 150+ staff, generating $5.2M through service and new business development.
- Boosted client NPS by 28% through targeted service improvements.
National Olympics Operations Manager
The Dow Chemical Company
04.2014 - 02.2016
- Ensured operational adherence to quality standards while optimizing cost-efficiency to meet financial targets.
- Facilitated international vendor relationships and budget oversight for Dow’s Olympic portfolio operations.
- Analyzed and created performance metrics and milestones reports for senior management.
Education
Bachelors of Business Administration -
Northwood University
Midland, MISkills
- Network Strategy & Development (Commercial, Medicaid, and Medicare)
- Value-Based Care Contracting & Reimbursement Innovation
- Behavioral Health Integration & Telehealth Models
- Strategic Provider Engagement & Retention
- Regulatory Navigation (HEDIS, NCQA, JACHO, CMS, and State Medicaid)
- Cross-Functional Leadership & Change Management
- Payor Operations & Contract Lifecycle Oversight
- Healthcare Start-up & National Expansion Strategy
- Performance Metrics, KPIs & Data-Driven Reporting
Timeline
National Vice President, Payor Relations
Aware Recovery Care, Inc.
10.2024 - Current
Vice President, Payor Partnerships
Daybreak Health
02.2024 - 08.2024
National Senior Director, Account Management and Strategic Partnerships
Expressable Inc.
01.2023 - 02.2024
National Senior Director, Payor Relations
Expressable Inc.
01.2023 - 02.2024
Mid-West Director, Managed Care
Byram Healthcare
05.2021 - 01.2022
National Director, Payor Relations
Centria Healthcare
01.2018 - 05.2021
Lead Client Service Manager
Centria Healthcare
02.2017 - 01.2018
Client Service Manager
Centria Healthcare
03.2016 - 02.2017
National Olympics Operations Manager
The Dow Chemical Company
04.2014 - 02.2016
Bachelors of Business Administration -
Northwood University
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