CHANDLER HIGLEY
Heber
Summary
Professional network specialist prepared for this role. Experienced in managing, configuring, and troubleshooting network systems. Strong focus on team collaboration and achieving results, adapting flexibly to changing needs. Reliable with skills in network security, infrastructure management, and performance optimization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Administrator
TD6S
11.2024 - Current
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Improved network efficiency by implementing and managing system updates and patches.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Reduced downtime with proactive identification and resolution of IT issues.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Facilitated seamless migrations to new platforms with thorough planning, testing, and execution of data transfers.
- Spearheaded infrastructure projects from inception to completion, ensuring timely delivery within budget constraints.
- Completed infrastructure projects from running and terminating physical cable, setting up switches and access points, setting up VLANs, and ensuring all management practices were set in place.
- Familiar with Aruba, Ruckus, TP-Link, and Meraki architecture.
- Installed and maintained Trackman Golf Simulators in private residences around Park City and in IndoorGolfClub Park City.
IT Support Specialist
Montage Deer Valley
01.2024 - Current
- Worked with the IT Director managing systems, user access, and support tickets.
- Collaborated with other teams across the property.
- Coordinated and led the project migrating from Open Table to 7 Rooms.
IT Support Specialist
Pendry Park City
01.2022 - 01.2024
- Worked with the IT Director managing systems, user access, and support tickets.
- Collaborated with other teams across the property, including a third-party application development team to implement web ordering in two dining outlets.
- Spearheaded Flash Valet Install.
- Led AP migration project.
- Deployed and managed Windows, Mac, IOS and Android devices.
Freelance Web Developer
Self Employed
01.2021 - Current
- Created a website for Business Outsource Services using React and TailwindCSS
- Used Photoshop to design and create logos, created content for the site
- Provided payment portal abilities with Paypal and Venmo.
- Implemented a “Mobile First” design scheme.
Collegiate Esports Coach
Utah Valley University
01.2020 - 01.2024
- Conducted VOD reviews to critique gameplay, improve tactics, etc.
- Created a comprehensive coaching program and tracking system using Trello for accountability.
- Maintained consistency of player performance across four different teams.
Education
Fullstack Certification -
Kingsland University
01.2023
Blockchain Dev Certification - undefined
Kingsland University
01.2023
Associate of Science - Computer Science
Utah Valley University
Orem, Utah12-2026
Skills
- Hands-on experience in physical system troubleshooting
- Familiarity with Micros from a backend standpoint including routing
- Familiarity with ITGlue and docs handling
- Knowledgeable with writing profiles for Apple device management Deployed 300 iPads
- Familiar with using Figma for whiteboarding
- Proficient in Exchange server best practices for user creation on 365
- Experienced in Powershell scripting for automation
- Excellent at working independently and in a team environment
- Proficient in understanding of Linux server and windows server environments
- Outstanding ability to learn on the fly
- Remarkable ability to Google
- Fullstack Certification from Kingsland University
- Familiar using InTune
- Excellent ability to work with other departments for troubleshooting issues
- Great decision making when comparing vendors
- Familiarity with Azure AD
- Network troubleshooting
- System administration
- Technical support
- Network systems installation
- Customer support
- Hardware and software monitoring
- Router configuration
- Wireless networking
- Network security
Certification
- Network+
- Security+
- Cloud+
Timeline
Network Administrator
TD6S
11.2024 - Current
IT Support Specialist
Montage Deer Valley
01.2024 - Current
IT Support Specialist
Pendry Park City
01.2022 - 01.2024
Freelance Web Developer
Self Employed
01.2021 - Current
Collegiate Esports Coach
Utah Valley University
01.2020 - 01.2024
Blockchain Dev Certification - undefined
Kingsland University
Fullstack Certification -
Kingsland University
Associate of Science - Computer Science
Utah Valley University
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