Chandler Hughes
Rohnert Park,CA
Summary
Personal Mission Statement: To acquire and maintain a full-time position that offers professional challenges and room for growth by means of experience and education- specifically pertaining to Water Treatment and Distribution preferably.
Why choose me? I have acquired and developed a number of professional as well as personal skills that I bring to every single job. I am also an incredibly hard worker, averaging 55 hours per week at times. Beyond that, however, I am hungry for growth. I often dive at the opportunity to take on added responsibilities and duties to meet personal or team goals. I am searching tirelessly for employment that would encourage if not assist with my education plan of progressing in a field relating to Water Distribution or Treatment (preferably). I am more than willing to receive educational direction to pursue other fields as well. I enjoy school, courses, classwork, seminars, certification exams; whatever allows me to apply my knowledge to improve myself, and as an extension, my employer. I am confident that any of my employers, past or present, would support the understanding that I am a person of great value and exceptional potential in any work setting. If you want a independent-capable hard worker that can also be a morale-boosting team player; and someone that is constantly hungry for self improvement and professional growth, I am your ideal candidate.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fiber Optic Internet Install Technician
Sonic Internet
11.2022 - Current
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Diagnosed complex technical issues swiftly using specialized tools and equipment for prompt resolutions.
- Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
- Maintained a safe working environment by consistently implementing safety protocols during installations.
- Tested existing systems to find faults and locate malfunctioning components.
- Provided outstanding customer service before, during, and after the installation process for seamless experiences.
- Efficiently managed inventory of supplies and tools needed for each project while minimizing waste on job sites.
- Increased team productivity by collaborating effectively with fellow technicians, sales representatives, and clients.
- Proactively identified potential challenges or obstacles in the installation process to avoid delays or complications.
- Worked with diverse types of weather and ground conditions.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Researched and implemented new technologies and equipment.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Educated customers about system upkeep and operations.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed and configured new equipment and systems according to company standards.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Completed 15 network setups (or repairs), giving 15 homes in the community WIFI access in one week
Water Distribution Operator Intern
Marin Municipal Water District
11.2021 - 05.2022
- Improved water distribution efficiency by conducting regular system inspections and identifying potential issues.
- Maintained accurate records for regulatory compliance by diligently documenting test results and maintenance activities.
- Operated valves and gates as needed for optimal flow control within the distribution network, minimizing service disruptions.
- Provided timely and accurate reports to management, including details on water usage, quality, and distribution metrics.
- Performed preventive maintenance on equipment to reduce downtime and increase operational efficiency in the water distribution network.
- Reduced water loss rates by promptly identifying and repairing leaks within the distribution system.
- Collaborated with other departments to address any disruptions or emergency situations promptly, ensuring minimal service interruptions.
- Optimized water pressure levels for customer satisfaction by adjusting pump operations accordingly.
- Used hand tools and power tools to maintain, repair and lubricate equipment.
- Explored new technologies and approaches to streamline processes.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water production and tested water samples to evaluate quality and safety.
- Utilized SCADA systems to monitor and control plant operations.
Loan Servicing Analyst
Provident Funding Associates, L.P.
12.2018 - 11.2021
- Compile, analyze, and communicate loan data to live customers
- Process payments by phone
- Practice problem-solving and troubleshooting with live customers to provide them with quick and accurate solutions
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database (Microsoft Excel Spreadsheet)
- Average 60 calls per day, improving customers' understanding and assisting loans back to health
Education
No Degree - Water Treatment Plant Operation And Distribution
Santa Rosa Junior College
Santa Rosa, CA12.2020
No Degree - AP U.S. History & A.P. English Composition And Lit
Technology High
Rohnert Park, CA07.2017
Skills
- Direct Customer Service and Customer Care
- Public Speaking
- Data Analysis
- Computer Software learning and usage
- Operating company vehicles on public and private roads
- Physical Labor
- Social Media & Public Outreach
- Power Tool Operation
- Hand-tool proficiency
- Construction background
- Diagnostics and troubleshooting
- Software Installation
- Field Service
- Vehicle Maintenance
- Electrical Wiring
- Equipment Installation
- System Configuration
- Sales abilities
- Hardware assembly
- Diagnostic Testing
- Network setup
- Operational testing
- Service call management
- Customer Service
- Worksite safety
- Repair services
- Cable Management
- Telecommunications
- Outdoor installations
- Data Evaluation
- Multitasking
- Problem-solving abilities
- Attention to Detail
- Time Management
- Excellent Communication
- Team Collaboration
- Adaptability and Flexibility
- Decision-Making
- Fleet maintenance
- Professional Demeanor
Certification
Water Distribution II in the State of California
CPR Certification
Timeline
Fiber Optic Internet Install Technician
Sonic Internet
11.2022 - Current
Water Distribution Operator Intern
Marin Municipal Water District
11.2021 - 05.2022
Loan Servicing Analyst
Provident Funding Associates, L.P.
12.2018 - 11.2021
No Degree - Water Treatment Plant Operation And Distribution
Santa Rosa Junior College
No Degree - AP U.S. History & A.P. English Composition And Lit
Technology High
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