Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Chandler Matthews

Port Neches,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and attitude. Motivated to build and maintain customer satisfaction and contribute to company success. Specialize in customer service, administrative support, and multitasking. Detail-oriented with strong organizational skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help meet any task or goal that is given. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Pro-med
08.2022 - 01.2023
  • Scheduled office meetings and client appointments for Owners.
  • Managed filing system, entered data and completed other clerical tasks.
  • Supported company owners by scheduling appointments and organizing itinerary.
  • Interacted with contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Front Desk Associate

The UPS Store
01.2019 - 07.2022
  • Faxing, coping, printing, laminating, scanning, notarizing, boxing, packaging, amazon returns, and also creating mailboxes.
  • Attention to detail while shipping and dealing with finances.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Oversaw fast-paced front desk operations and customers needs at busy facility.
  • Maintained cleanliness and organization of front desk area.

Hotel Front Desk Agent

Three rivers inn and suites hotel
10.2016 - 08.2018
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Assistant Retail Store Manager

Pacsun Retail Store
10.2014 - 07.2016
  • Assisted store manager in meeting standards for customer service and quality.
  • Completed routine store inventories.
  • Managed scheduling for store shifts to accomplish proper staffing.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Engaged directly with customers to offer assistance and resolve complaints.
  • Audited store operations and records under management direction and resolved any issues that were present.

Education

High school diploma -

Memorial High School

Skills

  • Retail management
  • Customer Service skills
  • Front desk receptionist
  • Administrative and Office Support
  • Money Handling Abilities
  • Bank Deposits
  • Professional Telephone Demeanor
  • Reading Comprehension
  • Microsoft Word
  • Multi-Line Telephone Operation
  • Computer Proficiency
  • Managing Multiple Tasks

Timeline

Administrative Assistant

Pro-med
08.2022 - 01.2023

Front Desk Associate

The UPS Store
01.2019 - 07.2022

Hotel Front Desk Agent

Three rivers inn and suites hotel
10.2016 - 08.2018

Assistant Retail Store Manager

Pacsun Retail Store
10.2014 - 07.2016

High school diploma -

Memorial High School

Similar Profiles

CREATE PROFILE
Chandler Matthews