Chandler Orme

Resolved help desk tickets and provisioned devices while maintaining servers, firewalls, VPNs, and network infrastructure.

• Configured and installed new computer systems for employees and clinical staff.
• Managed Microsoft 365, Active Directory, and Avaya VOIP systems to optimize operational efficiency.
• Ensured compliance with security standards through endpoint protection and regular backups.
• Addressed cybersecurity threats in Windows and Linux environments to maintain system integrity.
• Participated in after-hours on-call rotation to support critical operations.
• Monitored system performance, proactively identifying and resolving potential issues.
• Provided technical support for hardware and software across multiple departments.

• Provided Customer Service