Chandler Rose

Food Delivery

Food Delivery

• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
• Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Trained team members on cash register operation and cash handling.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
• Quickly and accurately counted drawers at start and end of each shift.
• Increased customer loyalty and retention.
• Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.

• Followed strict hygiene guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
• Contributed to a positive team atmosphere by effectively communicating with fellow crew members during busy shifts.
• Provided excellent customer service, addressing any concerns or inquiries promptly.
• Implemented proper safety protocols for handling knives and other sharp tools, reducing accidents on the job.
• Upheld company policies regarding uniform appearance, punctuality, attendance, exhibiting professionalism at all times.
• Maintained a clean and organized workspace, promoting efficiency in the kitchen.
• Streamlined food assembly processes through careful organization of ingredients and equipment.

• Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
• Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
• Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
• Prepared ingredients ahead of time to promote efficiency in dish garnishing.

• Improved customer satisfaction by consistently delivering orders on time and with accuracy.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Maintained a clean driving record, ensuring safe and responsible transportation of food items.
• Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
• Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Responded to and resolved customer questions and concerns.
• Enforced company policies and regulations with employees.
• Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
• Coached crew members to optimize performance and motivate toward more efficient work.