Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chandler Rosson

Chandler Rosson

Goodyear,AZ

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

9
9
years of professional experience

Work History

Real Estate Broker

Keller Williams
08.2023 - 02.2025
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Arranged for inspections and surveys of sold properties.
  • Compared properties possessing similar features to determine competitive market prices.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Managed roster of clients to send announcements and information on new properties.
  • Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
  • Utilized online marketing platforms to promote real estate services and generate leads.
  • Analyzed local real estate market conditions and trends to identify profitable investment opportunities.

Real Estate Broker

Market Edge Realty
01.2021 - 08.2023
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Negotiated purchase contracts and lease agreements to establish maximum value for clients.
  • Generated leads and qualified prospects, facilitating smooth property transactions.
  • Coordinated rental agreements for single family homes & multifamily properties, keeping occupancy high and helping renters find suitable spaces.

Quality Assurance Officer

Holiday Inn Club Vacations Resort
01.2020 - 08.2020
  • Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
  • Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
  • Monitored activities and supporting systems to meet compliance regulations.
  • Responded to customer requests for contract clarification, contract understanding, and company information.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Assessed contract quality by monitoring quality assurance metrics, reports and dashboards.

Real Estate Agent

Keller Williams
02.2018 - 01.2020
  • Presented purchase offers to sellers for consideration.
  • Negotiated, facilitated, and managed real estate transactions.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.

Sales Associate

Earthbound Trading
05.2017 - 02.2018
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.

Courtesy Clerk

Sprouts Famers Market
04.2016 - 05.2017
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Developed a plan to ensure all duties were completed throughout the day by all clerks.

Education

Bachelor of Science - Computer Systems Engineering

Arizona State University
Tempe, AZ
05-2027

High School Diploma -

The Gregory School
Tucson
05-2017

Skills

  • Market monitoring

  • Financial feasibility requirements

  • Appraisal procedures

  • Sales brochure development

  • Investment properties

  • Complaint resolution

  • Account updating

  • Scheduling

  • Adaptability and flexibility

  • Document review

  • Proposal writing

  • Professional relationship building

Timeline

Real Estate Broker

Keller Williams
08.2023 - 02.2025

Real Estate Broker

Market Edge Realty
01.2021 - 08.2023

Quality Assurance Officer

Holiday Inn Club Vacations Resort
01.2020 - 08.2020

Real Estate Agent

Keller Williams
02.2018 - 01.2020

Sales Associate

Earthbound Trading
05.2017 - 02.2018

Courtesy Clerk

Sprouts Famers Market
04.2016 - 05.2017

Bachelor of Science - Computer Systems Engineering

Arizona State University

High School Diploma -

The Gregory School

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