Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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CHANDLER STOBBS

New Orleans,LA

Summary

Motivated and dedicated professional with a Bachelor's degree in Finance from Louisiana State University and a Master's degree in Biblical Studies from New Orleans Baptist Theological Seminary. Known for strong interpersonal skills and exceptional customer service, recognized as ideal brand ambassador in 2022. Demonstrates adaptability and success in various fields, overseeing weekly discussions for 10-20 members, providing tailored Bible study material for the entire church, fostering group cohesion, while also coordinating and training group leaders. Engaged in international research initiatives and mission trips, showcasing effective collaboration, communication, and passion for the Church local and global.

Overview

6
6
years of professional experience

Work History

Shift Supervisor, Assistant Manager

French Truck Coffee
New Orleans
08.2019 - Current
  • Received the exclusive Golden Citroen award for outstanding customer service in the entire company in 2022, an honor bestowed by the two owners of French Truck Coffee to only one employee per year, recognizing exceptional service skills and representation of the company
  • For more than four years has remained dedicated and devoted. Has embraced significant changes within the company, including rapid growth and a world-wide pandemic.
  • As an Assistant Manager, oversees and is responsible for a team of baristas, line cooks, and supervisors to ensure smooth operations and exceptional customer service. The store is known as regularly having the highest sales and best customer service in the company.
  • Maintains high standards for quality and consistency in beverage preparation, presentation, and service
  • Trains and mentors team members on best practices and techniques for creating great beverages and customer experience
  • Utilizes strong communication and organizational skills to delegate tasks and responsibilities effectively and ensure a positive work environment
  • Continuously evaluates and optimizes processes to improve efficiency and productivity
  • Demonstrates strong teamwork skills in working effectively with both upper management and team members
  • Won first place in a company-wide latte art competition in 2021.

Director of Coffee

Light House Coffee
Baton Rouge
01.2018 - 06.2019
  • Was recruited to assist in the opening of a coffee shop, leveraging my extensive expertise in the field
  • Collaborated with the owners to develop the shop's layout, menu, and branding
  • Provided valuable insights into customer preferences and spending habits, contributing to the shop's successful launch and ongoing growth
  • Developed and executed comprehensive training programs for new employees, providing in-depth instruction on all aspects of coffee preparation and service to ensure consistent delivery of high-quality beverages
  • Spearheaded ongoing product development efforts, regularly refining the menu offerings and meticulously calibrating equipment to optimize brewing parameters and flavor profiles
  • Instituted rigorous quality control procedures to maintain the highest standards of excellence across all stages of the coffee-making process.

Education

Master of Arts - Biblical Studies

New Orleans Baptist Theological Seminary
12.2022

Bachelor of Science - Finance

Louisiana State University
12.2018

Skills

  • Proven analytical and problem solving skills
  • Able to handle confidential information with discretion
  • Demonstrated ability to learn quickly, adapt, and excel in multiple fields
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Excel and Google Sheets

Affiliations

  • Edgewater Baptist Church, Community Group Coordinator and Leader, 2019-Present. Oversees weekly discussions for 10-20 members, providing tailored bible study material for the entire church. Proficient in navigating challenging conversations and conflicts, demonstrated by successfully mediating a resolution between two members, restoring unity within the group. Additionally, leads and coordinates group leaders. Passionate about offering training for leaders without seminary experience.
  • International Missions Board, Mission Trip Participant, 2023. Participated in a two-week mission trip to Karachi, Pakistan, serving with a local church through teaching and building connections. Demonstrated effective teamwork and collaboration skills, working seamlessly with both our own team and the long-term team stationed there. Gained valuable insight into poverty and poor stewardship of resources, expanding my understanding of socio-economic issues and the implications of human lostness. Strengthened my communication skills by effectively engaging with individuals from diverse cultural backgrounds.
  • Nehemiah Teams, in 2017 led a team of four to Pakse, Laos through IMB to teach English at a local school, covering basics and conversational English. Strengthened cross-cultural communication skills through experiences like sharing meals and conversing with locals. Demonstrated adaptability and perseverance in assuming greater leadership responsibilities for the team's safety, well-being, and schedule when the local missionary moved away on our second day. Despite the challenging circumstances, successfully navigated team conflicts and fostered a strong bond among the team throughout the two-month trip.
  • North American Mission Board, Summer of 2016 participated in GenSend to Hamilton, Ontario. Engaged participant in the GenSend program, actively involved in immersive, hands-on training sessions that equipped me with a ministry mindset and valuable skills for transformative mission work. Developed a strong foundation in making disciples and serving communities in need, fostering a commitment to lifelong missionary efforts.
  • Sprudge.com, Freelance Writer, 2020, Demonstrated initiative and self-starter qualities by independently pitching and contributing an article to Sprudge, a prominent online publication in the coffee industry, showcasing a cutting-edge coffee shop in New Orleans. Link to article: https://sprudge.com/in-new-orleans-seriously-good-deli-coffee-is-whatever-153910.html.

References

  • Brandon Emfinger, Pastor, Edgewater Baptist Church, pastor@edgewaterbc.org
  • Dr. Charlie Ray Jr., Edgewater Baptist Church/NOBTS, charlie.ray.jr@gmail.com

Timeline

Shift Supervisor, Assistant Manager

French Truck Coffee
08.2019 - Current

Director of Coffee

Light House Coffee
01.2018 - 06.2019

Master of Arts - Biblical Studies

New Orleans Baptist Theological Seminary

Bachelor of Science - Finance

Louisiana State University
CHANDLER STOBBS