Friendly Bartender with exceptional high volume and customer service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
11
11
years of professional experience
Work History
Bartender
Miranda Lamberts Casa Rosa
10.2021 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lead Bartender
L27
03.2017 - 10.2021
Provided high quality craft cocktails in a trendy, high volume setting.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
Bartender Shift Manager
Nolen's Place
10.2015 - 03.2017
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Barlines
08.2013 - 10.2015
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Bachelor of Arts - Commercial Voice
Belmont University
Nashville, TN
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Clear and effective communication
Outgoing and engaging personality
Handling Difficult Customers
Timeline
Bartender
Miranda Lamberts Casa Rosa
10.2021 - Current
Lead Bartender
L27
03.2017 - 10.2021
Bartender Shift Manager
Nolen's Place
10.2015 - 03.2017
Bartender
Barlines
08.2013 - 10.2015
Bachelor of Arts - Commercial Voice
Belmont University
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