Chandler Wigfall

Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Seasoned Restaurant Manager known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at leadership, communication, and problem-solving to enhance team performance and ensure guest satisfaction.

• OSHA Certified.
• Certified in Computer Engineering.

• Leadership role within the restaurant industry and training new employees.
• Recognition in college of being the student ambassador for the school.
• Media Technology certificate from highschool
• Honor roll 3x in highschool.

• Volunteering or Community Service – Shows empathy, civic responsibility, and social involvement.
• Artistic Pursuits (music, painting, writing) – Demonstrates creativity, self-expression, and commitment to personal growth.
• Academic or Professional Clubs (e.g., debate, coding, business) – Highlights intellectual engagement and career development.
• Mentorship or Tutoring – Emphasizes leadership, communication skills, and giving back.
• Part-Time Work or Internships – Shows time management, responsibility, and real-world experience.
• Personal Projects (blogging, podcasting, DIY) – Indicates initiative and diverse interests.
• Mindfulness Practices (yoga, meditation) – Reflects emotional intelligence and self-care.
• Learning New Skills (language, coding, cooking) – Suggests curiosity and a commitment to growth

• Interests:
• Hospitality and guest satisfaction
• Team leadership and staff development
• Food and beverage trends
• Upscale dining and menu design
• Streamlining restaurant operations
• Creating positive dining experiences
• Staff motivation and workplace culture
• Conflict resolution and service recovery
• Efficiency in fast-paced environments
  Ongoing professional development in hospitality
• Skills:
• Restaurant Management:
• Staff scheduling and labor cost control
  Inventory and supply chain management
  Health, safety, and sanitation compliance
  Budgeting and profit & loss analysis
  Opening/closing procedures and shift management
  Vendor negotiations and ordering
  POS system proficiency (e.g., Toast, Square, Aloha)
• Server Training:
• Onboarding and training new staff
• Creating SOPs and service standards
• Role-playing and hands-on training techniques
• Performance evaluation and feedback delivery
• Coaching on upselling and suggestive selling
• Conflict management and guest interaction training
• Promoting teamwork and service flow
• Customer Service Experience:
• Clear communication and active listening
• Handling complaints with professionalism
• Multitasking under pressure
• Personalized service and guest recognition
• Building rapport and repeat business
• Time management and table rotation efficiency
• Conflict resolution and problem-solving