Personable and organized individual with excellent communication and multitasking abilities. Knowledge of medical terminology and office procedures, proficient in scheduling appointments and managing patient records. Committed to ensuring efficient office operations and high-quality patient care.
Overview
1
1
year of professional experience
Work History
Medical Administrative Assistant
Healing Hands Holistic Health
01.2024 - Current
Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Facilitated seamless communication between patients and healthcare providers through diligent message relay and prompt follow-up actions as needed.
Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Bookkeeping Assistant
Healing Hands Holistic Health
06.2023 - 01.2024
Managed invoices, payments and deposits, maintaining accurate expenditure records.
Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
Provided exceptional customer service when addressing patient inquiries related to billing issues or account balances due diligently and professionally.