Chandni Pandit
CHANNELVIEW,TX
Summary
Accomplished Manager with a proven track record at Svar Investment Llc, enhancing customer satisfaction and team productivity through effective leadership and strategic planning. Skilled in budgeting and interpersonal relations, I boosted sales revenue and reduced employee turnover, fostering a positive and results-driven work environment.
Overview
7
7
years of professional experience
Work History
Manager on Duty
Svar Investment Llc
05.2022 - 08.2024
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
- Established clear lines of authority within the team hierarchy which contributed towards improved collaboration amongst colleagues.
- Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
- Developed and implemented strategies to increase sales and profitability.
- Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Led successful cross-functional projects to drive business growth and improve operational efficiency.
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
General Manager
a V Lodgging
04.2017 - 03.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Education
High School Diploma -
Sincerite School
Bardoli, India05.2013
Skills
- Customer service focus
- Delegation capabilities
- Sales and Marketing
- Staff Training and Development
- Technical knowledge
- Scheduling proficiency
- Budgeting expertise
- Staff Management
- Financial Management
- Employee Motivation
- Business Administration
- Inventory Control
- Staff Discipline
- Operations Management
- Process Monitoring and Improvement
- Contract Management
- Data Analytics
- Customer Service
- Teamwork and Collaboration
- Computer Skills
- Team Leadership
- Shift Scheduling
- Hiring and Training
- Customer Relationship Management
- Work Planning and Prioritization
- Documentation And Reporting
- Team Development
- Employee Coaching and Mentoring
- Task Delegation
- Staff Training
Timeline
Manager on Duty
Svar Investment Llc
05.2022 - 08.2024
General Manager
a V Lodgging
04.2017 - 03.2019
High School Diploma -
Sincerite School
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