CHANDNI PATEL
Jersey City,NJ
Summary
Responsive team leader with strong supervisory background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive professional with good communication skills and positive attitude.
Overview
10
10
years of professional experience
Work History
Certified Dialysis Technician
Fresenius Medical Care
06.2022 - 11.2023
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Maintained a clean and safe environment for patients, adhering to strict infection control protocols.
- Served as a resource for newly hired technicians, providing mentorship and guidance during their onboarding process.
Credit Counselor
DEBTORCC
05.2020 - 07.2021
- Created debt management plans, spending plans or budgets to assist clients in meeting financial goals
- Evaluated client situations and recommended optimal products to meet individual needs
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores
- Maintained strong call control and quickly worked through scripts to address problems.
Shift supervisor
DUANE READE
08.2013 - 05.2020
- Developed weekly schedules and job assignments based on individual employee strengths and expected demand levels
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
- Completed opening and closing duties to facilitate business operations
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Education
Basic Life Support (BLS) -
AMERICAN HEART ASSOCIATIION
09.2023
CERTIFIED HEMODIALYSIS TECHNICIAN -
Board of Nephrology Examiners Nursing Technology (BONENT)
01.2022
Skills
- Detail-oriented
- Loss prevention
- Employee training
- Team supervision
- Proficiency in Zendesk dashboard and Amazon Connect
- AS400, Signsplus, NextGEN, Workforce Scheduler expertise
Timeline
Certified Dialysis Technician
Fresenius Medical Care
06.2022 - 11.2023
Credit Counselor
DEBTORCC
05.2020 - 07.2021
Shift supervisor
DUANE READE
08.2013 - 05.2020
Basic Life Support (BLS) -
AMERICAN HEART ASSOCIATIION
CERTIFIED HEMODIALYSIS TECHNICIAN -
Board of Nephrology Examiners Nursing Technology (BONENT)
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