Chandora Dickson
Austin,TX
Summary
Dedicated professional with strong relationship-building and time management skills in high-pressure restaurant settings. Demonstrated ability to manage tables efficiently while delivering exceptional service. Committed to enhancing customer satisfaction and fostering long-term loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Jack Allen's Kitchen
Round Rock, TX
03.2025 - Current
- Delivered exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently during peak service hours.
- Assisted in menu knowledge to provide recommendations and answer questions.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
Acquisition Manager
Covert Auto Group West
Bee Cave, TX
01.2023 - 08.2024
- Managed vendor relationships to ensure compliance with company standards.
- Assisted in contract negotiations to secure beneficial agreements for the organization.
- Coordinated cross-functional teams to streamline acquisition processes effectively.
- Drafted contracts for the purchase or sale of assets or businesses.
- Analyzed customer data to determine customer needs and preferences.
- Provided guidance and support throughout the entire acquisition process.
Training Manager| Bartender/Server Trainer
Flix Brewhouse
Round Rock, TX
01.2018 - 11.2022
- Developed training programs for staff across multiple locations in the brewhouse.
- Collaborated with management to identify training needs and goals.
- Implemented onboarding processes for new employees in a fast-paced environment.
- Evaluated training effectiveness through feedback and assessments from participants.
- Mentored team leaders to enhance their coaching and leadership skills.
- Designed training schedules for new and existing employees.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in training new bartenders on drink recipes and service standards.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Stony Point High School
Round Rock, TX06-2017
Some College (No Degree) - Music Education
Austin Community College
Austin, TXSkills
- Customer service
- Table management
- Menu knowledge
- Cash handling
- Inventory management
- Conflict resolution
- Employee training
- Food and beverage pairings
- Contract negotiation
- Team leadership
- Asset acquisition
- Training program development
- Effective communication
- Presentation skills
- Adaptive learning
Languages
American Sign Language
Limited
Certification
- TABC
- Food Handlers
Timeline
Server
Jack Allen's Kitchen
03.2025 - Current
Acquisition Manager
Covert Auto Group West
01.2023 - 08.2024
Training Manager| Bartender/Server Trainer
Flix Brewhouse
01.2018 - 11.2022
High School Diploma -
Stony Point High School
Some College (No Degree) - Music Education
Austin Community College
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