Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ambassador
Insight Global for MCDPH
Phoenix, AZ
11.2022 - Current
Built team confidence by actively listening to concerns and giving appropriate feedback.
Logged program activities and maintained official station records for internal use and government review.
Answered questions and addressed problems and complaints in person and via phone.
Collaborated with community leaders, organizations and public agencies to promote programs within community.
Delegated tasks to staff and volunteers during daily activities and organized events.
Evaluated program effectiveness to develop improved methods.
Escrow Officer
WFG National Title Insurance
Gilbert , AZ
02.2022 - 08.2022
Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
Reviewed documents for accuracy and verified funds.
Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
Prepared closing documents with care to eliminate errors or delays in processes.
Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
Assistant Escrow Officer
Arizona Broker's Title Agency
Gilbert , AZ
10.2021 - 02.2022
Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
Guided training team to build training material and job aids to replicate property transaction knowledge and standardize processes.
Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
Reviewed client documentation and contracts for discrepancies and mistakes.
Updated client account information and records in company databases.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Escrow Assistant
Pioneer Title Agency
Gilbert, AZ
04.2016 - 10.2021
Ordered demands, HOA statements, evidence of insurance and other required documents.
Facilitated clear and effective communication between brokers, borrowers and lenders.
Managed master calendar of signings and organized related paperwork.
Verified ownership, transaction information and dividend distribution instructions to conform with governmental regulations.
Prioritized and organized tasks to efficiently accomplish service goals.
Education
No Degree - Early Childhood Education
University of Phoenix
Tempe, AZ
No Degree - Nursing
Maricopa Community Colleges - Mesa Community College
Mesa, AZ
Skills
Needs Assessment
Incident Response
Team Management
Community Relationship Building
Customer Service
Certification
Level One IVP Fingerprint Clearance card
Notary Certification
Timeline
Ambassador
Insight Global for MCDPH
11.2022 - Current
Escrow Officer
WFG National Title Insurance
02.2022 - 08.2022
Assistant Escrow Officer
Arizona Broker's Title Agency
10.2021 - 02.2022
Escrow Assistant
Pioneer Title Agency
04.2016 - 10.2021
No Degree - Early Childhood Education
University of Phoenix
No Degree - Nursing
Maricopa Community Colleges - Mesa Community College
Community Health Trainer at Maricopa County Department Of Public Health (MCDPHCommunity Health Trainer at Maricopa County Department Of Public Health (MCDPH
Senior Project Manager (Environmental Coordinator) at Insight Global (Contract With FM Global)Senior Project Manager (Environmental Coordinator) at Insight Global (Contract With FM Global)