Chandra Barnes
Hampton,GA
Summary
Motivated Delivery Professional experienced in fast, professional deliveries. Achieved high customer satisfaction through strong problem-solving skills and exceptional organizational abilities. Focused on contributing to a forward-thinking establishment by exceeding expectations and maintaining a professional image.
Overview
26
26
years of professional experience
Work History
Courier Driver
Speed X
Forest Park, Georgia
06.2026 - Current
- Drove courier vehicle along assigned routes, ensuring prompt delivery to customer locations.
- Picked up packages, documents, and freight from dispatch locations, facilitating timely distribution.
- Sorted parcels by delivery route to ensure timely distribution. according to delivery route.
- Used GPS navigation to plan routes and reroute for unexpected delays.
- Verified delivery paperwork, signatures, and address details before release.
Over the Road Commercial Truck Driver
Panther transport, ARCBEST
Toledo, Ohio
09.2025 - 05.2026
- Transported over-the-road freight for Panther, ensuring timely delivery within ArcBest logistics network.
- Conducted pre-trip inspections and communicated equipment concerns to maintenance for prompt resolution.
- Fastened cargo using chains, straps, and load-securing procedures to prevent damage during transit.
Assistant Manager
ABM/Lanier/Hunt
Atlanta, GA
02.2019 - 10.2022
- Oversee daily operations, ensuring high levels of customer service and compliance with company standards.
- Supervised daily operations including scheduling shifts, assigning duties.
- Directed daily operations for ABM, Lanier, Hunt service teams across assigned locations.
- Coordinated staff schedules and shift changes to meet service demands.
- Monitored work orders and service requests to ensure timely resolution and compliance.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated with clients and vendors to address and resolve operational issues.
- Ensured compliance with safety regulations and company policies.
- Reviewed facility issues and assigned tasks to maintain clean, secure work environments.
- Monitored work orders, inspections, and service requests through facility management systems.
- Supervised daily operations including scheduling shifts and assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members effectively.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
Assistant Manager
Standard Parking Solution
Atlanta, GA
06.2013 - 04.2015
- Acted as the primary point of contact for clients, addressing concerns and maintaining positive relationships.
- Coordinated staffing to ensure adequate coverage during peak hours, supporting operational efficiency.
- Supported ABM, Lanier, and Hunt site operations through daily team coordination.
- Monitored staffing schedules and adjusted coverage for client service needs.
- Trained frontline employees on safety rules and building procedures.
Assistant Manager
Park n Fly
Fort Lauderdale, Florida
11.2011 - 02.2013
- Led customer service initiatives and managed daily operations to meet customer satisfaction and operational objectives.
- Supervised daily operations for ABM/Lanier/Hunt client facilities.
- Coordinated staff schedules and coverage for ABM/Lanier/Hunt service teams.
- Trained new associates on procedures, safety rules, and service standards.
Facility Manager/Events Coordinator
Lanier Parking Solutions @ Atlantic Station
Atlanta, GA
12.2005 - 04.2010
- Progressed from general bookkeeper to assistant manager to operations manager, enhancing operational efficiency at each level.
- Responsible for customer service training, payroll, event coordination, and maintenance of parking systems.
- Coordinated building maintenance and parking operations across Atlantic Station facilities.
- Managed vendor schedules for repairs, inspections, and cleaning services.
- Monitored garage conditions and reported safety hazards to leadership.
Sales Manager
Rent A Center
Atlanta, GA
03.2003 - 12.2005
- Coordinated daily activities to enhance sales performance and customer satisfaction.
- Supported account management by addressing client inquiries and resolving issues.
- Directed rent-to-own sales consultations for furniture, appliances, and electronics customers.
- Coached store associates on lease agreements and payment plan presentations.
- Reviewed customer accounts for payment status, renewals, and service needs.
Customer Service Manager
Easy Rental
Atlanta, GA
02.2001 - 03.2003
- Achieved total customer satisfaction and trained staff to enhance sales and service delivery.
- Managed customer service operations for rental office inquiries and reservations.
- Supervised staff handling rental agreements, returns, and customer support.
- Resolved customer complaints about billing, equipment availability, and service issues.
Education
Clark Atlanta University
Atlanta, GAHigh School Diploma -
Tower High School
Decatur, GASkills
- Route planning
- Vehicle inspection
- Freight handling
- Dispatch coordination
- Operational efficiency
- Time management
- Attention to detail
- Problem solving
- Analytical skills
- Adaptability
- Customer service
- Interpersonal skills
- Conflict resolution
Timeline
Courier Driver
Speed X
06.2026 - Current
Over the Road Commercial Truck Driver
Panther transport, ARCBEST
09.2025 - 05.2026
Assistant Manager
ABM/Lanier/Hunt
02.2019 - 10.2022
Assistant Manager
Standard Parking Solution
06.2013 - 04.2015
Assistant Manager
Park n Fly
11.2011 - 02.2013
Facility Manager/Events Coordinator
Lanier Parking Solutions @ Atlantic Station
12.2005 - 04.2010
Sales Manager
Rent A Center
03.2003 - 12.2005
Customer Service Manager
Easy Rental
02.2001 - 03.2003
Clark Atlanta University
High School Diploma -
Tower High School