Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandra Basley

Macon,Georgia

Summary

A strong communicator who quickly establishes effective relationships with stakeholders at all levels, analyzes core business needs, and leverages internal and external resources to provide high quality data services. Motivated, insightful and detailed oriented customer service department manager; I have taken a key role in improving customer experience through the following tactics: mentoring, directing, supervising overall functions and staff of customer service operation, handling top-notch professional support services, providing personal interaction, and resolving varied client inquires and complex issues.

Overview

16
16
years of professional experience

Work History

E Commerce

Goodwill Industries
12.2019 - Current

To properly sort and or segment assigned donation merchandise according to the sortation criteria. Process media for inclusion in E-Commerce

Credit Account Manager

Ross Dress For Less
01.2013 - 01.2018
  • Duties consist of monitoring accounts, maintaining accurate records and quality control
  • Managed system to streamline process
  • Prepared and delivered reports
  • Conducted interviews with staff members and potential candidates
  • Maintain account activities
  • Ensured projects and documents were current, and appropriately stored

Store Manager/Shipment

Payless Shoe Source
01.2009 - 01.2013
  • Duties consist of overseeing inventory, work schedule for and monthly meetings
  • Supervised completion if financial paperwork & created work for schedule staff
  • Assisted in development of safety programs that reduced incidents by 80%

Education

Certified Administrative Assistant & Office Skills -

Helms Career Education
01.2022

Certified Medical Administrative Assistant -

Helms Career Education
01.2021

Business Associate Degree -

Macon State College
Macon
01.2003

Skills

  • Ecommerce Integration
  • Ecommerce Management
  • Ecommerce Strategies
  • eCommerce

Timeline

E Commerce

Goodwill Industries
12.2019 - Current

Credit Account Manager

Ross Dress For Less
01.2013 - 01.2018

Store Manager/Shipment

Payless Shoe Source
01.2009 - 01.2013

Certified Administrative Assistant & Office Skills -

Helms Career Education

Certified Medical Administrative Assistant -

Helms Career Education

Business Associate Degree -

Macon State College
Chandra Basley