Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level to the most highest level position. That is open to a hard working individual who is fully ready to be trained to the companies expectation's. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Last but not least ready to help team achieve company goals.
Assisted patrons with seating by giving directions and lighting paths.
Directed ticket holders to seats and facility locations.
Responded quickly to incidents and assessed active situations for security concerns.
Greeted customers with smile and provided friendly, knowledgeable service.
Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Accessed reservations system to assist guests with reservations or check vacancy.
Assisted with set-up and break down of events to facilitate efficient and organized event preparation.
Managed over 50 people with disabled and children seating questions.
Managed at least 50 people who were under influence of alcohol to exit if there causing issues that were too out of hand.
Responded quickly to incidents and assessed active situations for security concerns.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Handled crowd control to maintain order and prevent overcrowding.
Surveilled venue to verify guest adherence to safety rules.
Directed guests around building and answered accessibility questions.
Checked all baggage using X-ray machines, metal detectors and Garrett wands.
Worked with other staff members to facilitate smooth flow of operations.
Maintained updated knowledge of event information to provide guests with accurate details.
Completed full building and grounds patrols to spot and investigate concerns.
Assisted patrons with seating by giving directions and lighting paths
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Dishwasher
Olympic Museam
Colorado Springs, CO
07.2021 - 02.2023
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Stepped into additional roles during busy times to boost coverage of important stations.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or machine items used often by kitchen staff.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Followed supervisor instructions to complete tasks on time.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Inspected dishwashing equipment and reported issues to supervisor.
Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Washed dishes and assisted in bussing tables.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
Gently moved glassware, crystal, and other delicate items to prevent breakage.
Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
Increased machine efficiency by scraping and pre-washing dishes.
Stored dishes, utensils and kitchen equipment in proper locations.
Monitored dishwashing machines for proper functioning.
Managed 15 catering events
Cashier Substitute,waitress, Diswasher
Rudy's Country Store And BBQ(temp)
Colorado Springs, CO
08.2022 - 09.2022
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stepped into additional roles during busy times to boost coverage of important stations.
Used cash registers and credit card machines to cash out customers.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Greeted new customers, discussed specials, and took drink orders.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Followed supervisor instructions to complete tasks on time.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Met with chef to review daily specials and menu changes.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Informed customers about daily and seasonal specials.
Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
Provided recommendations on menu items and upsold food and drinks to increase sales.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or dishes, and other items used often by kitchen staff.
Accountant Assistant, Filing Assistant
Colorado Cyclist( Exspress Pro Temp)
Colorado Springs, CO
08.2021 - 09.2021
Monitored status of accounts receivable and payable to facilitate prompt processing.
Used spreadsheets to track data and produce charts.
Composed business correspondence and official documents to assist accounting staff.
Examined, categorized, and sorted incoming documents.
Maintained physical and computer-based filing systems.
Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Reconciled company accounts for credit cards, employee expenses, and commissions.
Sorted and classified documents into appropriate filing systems for increased traceability.
Maintained log books and spreadsheets documenting file data and storage receipts.
Assisted with data entry and administrative support tasks to help meet team goals.
Compiled and inventoried documents for archival.
Identified and corrected inconsistencies in filing systems for increased accuracy.
Analyzed and verified employee expense reports for accuracy.
Communicated with suppliers to reconcile invoice payments
Catering Chef
Excelsior High School
Aurora, CO
08.2006 - 05.2009
Conceptualized menus to account for dietary restrictions, food allergies and personal requests.
Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
Traveled across 20 mile-range to provide exceptional service, offering critically acclaimed banquet catering in various settings.
Ordered food items and supplies needed to fulfill catering jobs.
Crafted exciting catering options for clients.
Created catering menu based upon client specifications, event type, dietary needs, and budget.
Sampled each dish for quality control prior to serving, identifying mistakes and solving immediately.
Cooked for large groups of people and managing various types of food for large events.
Developed close relationships with suppliers to source best ingredients.
Coordinated with team members to prepare orders on time.
Worked closely with front-of-house staff to facilitate excellent customer service.
Trained and managed kitchen personnel and supervised related culinary activity.
Modified recipes to accommodate dietary restrictions and allergies.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Monitored food production to verify quality and consistency.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Set up and broke down kitchen for service.
Developed new recipes and flavor combinations to enhance customer dining experience.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Assisted with menu development and planning.
Participated in food tastings and taste tests.
Utilized culinary techniques to create visually appealing dishes.
Implemented successful cross-marketing strategies such as food and wine pairings.
Disciplined and dedicated to meeting high-quality standards.
Evaluated food products to verify freshness and quality.
Followed all safety instructions to avoid injuries when operating heavy equipment in kitchen.
Problem solving
Education
Diploma - Hospitality Management
Alison
Online
Current
Diploma - Business Management &Entrepreneurship
Alison
Online
Current
Diploma - Business Administration
Alison
Online
Current
Diploma - Effective Bookkeeping And Payroll
Alison
Online
Current
Diploma - Project Managment
Alison
Online
Current
Diploma - Human Resources
Alison
Online
Current
Bachelor of Science - Justice Administration
DeVry University
Colorado Springs, CO
01-2019
High School Diploma -
Excelsior High School
Colorado
12-2009
Skills
Creative entrepreneur and management
Hospitality service expertise
Customer service
Customer Relations
Planning/scheduling
Office 365 software
9 Key
Typing
Database Entry
Event Planning
Spreadsheet Development
Billing and Invoicing
Document Scanning
Human Resources
Scanning and Copying
Schedule and Calendar Management
File Organization
Travel Coordination
Payroll
Expense Tracking
Reception Management
Schedule Management
Scheduling and Calendar Management
Rentrant services
Food handlers card
Trained in Food Safety Guidelines
Alchool serving certifi
Menu presentation
Following recipies
Baking
Food prep
Cook
Food runner
Beverage preparation
Banquets and Catering
Payment Methods
Cash Register Operation
Unarmed security
Perimeter Patrol
Security awareness
event usher
Health Codes Compliance
Guest and Client Satisfaction
Ticket Taking
Ticket Checking
Guest Service
Emergency Response
Security check point
Following instruction
Customer Relations
Construction sites
Cleaning and Sanitizing
Site Cleaning and Organization
Drywall Installation
Job Site Setup
Task Prioritization
Cultural Awareness
Friendly, Positive Attitude
Team Management
Organization and Time Management
MS Office
Flooring Installation
Project Planning
Attention to Detail
Equipment Operation
Blueprint Reading
Certification
Food handlers card
Bartender certificate
Alcohol serving certificate
Associates, Justice Administration Degree, DeVry University - 4yrs
Diploma in Business Management & Entrepreneurship Alison.Com, Business
Diploma in Hospitality Management, Alison.com
Diploma in Business Administration
Diploma in Effective Bookkeeping and Payroll
Diploma in Project Management
Diploma in Human Resources (HR)
Property Development and Management
Realestate, Vaned.com
Project Management in Practice - Planning, Scheduling and Resource
Data Entry Tools and Techniques
Financial Advisor Roles and Responsibilities
Property Law and Management
Introduction to Customer Service Excellence
Customer Service Skills
Community and Institutional Pharmacy
Diploma in QuickBooks Pro 2017
House Cleaning Fundamentals
Small Business: The Business Plan
Fundamentals of Business Law
Anti-Money Laundering and Customer Verification Training
Basics of Family Law
Diploma in Financial Accounting
Professional Bookkeeping and Accounting 1 - Sales and Purchases
Professional Bookkeeping and Accounting 2: Bank and Petty Cash
Professional Bookkeeping and Accounting 3 - Double Entry
Diploma in Graphic Design
Introduction to Estate Agents
Real Estate Negotiations for Beginners
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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