Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Chandra Giggins

Mesquite,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

25
25
years of professional experience

Work History

Travel Advisor III

J P Morgan Chase
09.2023 - Current
  • Collaborate with internal teams to troubleshoot and deliver accurate resolutions, maintaining ambitious standards of confidentiality.
  • Assist and coach travel advisors on best practices, policy adherence, and customer service, ensuring high-quality client support.
  • Negotiate effectively with vendors and customers to resolve issues, demonstrating strong problem-solving and communication skills.

Meeting Service Representative

American Airlines
11.2005 - 08.2022
  • Maintained positive relationships with customers and support staff, focusing on addressing customer needs and resolving issues.
  • First point of contact operated in dynamic, high-volume environments to provide skilled assistance to more than 50+ customers each day.
  • Contributed to positive team morale by fostering an inclusive work environment that encouraged collaboration amongst colleagues from diverse backgrounds and skill sets.

Office Coordinator

Superior Realtors
10.2000 - 04.2020
  • Managed office activities by maintaining client communication, tracking records, and filing all documents.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.

Education

Associate of Applied Science - Human Resources & and Organizational Management

Collin College
Plano, TX
12.2025

Human Resources Certificate -Completed -

Collin College
Plano
05-2024

Skills

  • Strong attention to detail
  • Contract sales negotiation
  • Excellent communication
  • Presentation skills
  • Initiative-taking
  • Independent worker
  • Organizational expertise
  • Time management expertise
  • Analytical abilities
  • Problem-solving abilities
  • Ability to manage confidential information
  • Customer service excellence
  • Collaboration with cross-functional teams

Affiliations

  • SHRM membership
  • BOLD
  • WOTM
  • Volunteer Community Council of Greater Dallas (2015-2017)

Timeline

Travel Advisor III

J P Morgan Chase
09.2023 - Current

Meeting Service Representative

American Airlines
11.2005 - 08.2022

Office Coordinator

Superior Realtors
10.2000 - 04.2020

Associate of Applied Science - Human Resources & and Organizational Management

Collin College

Human Resources Certificate -Completed -

Collin College

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