Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Chandra Green

Chandra Green

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Laboratory ManagerShift SupervisorLead Lab Assistant

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

HybridRemoteOn-Site
Location: US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Healthcare benefitsWork from home option4-day work week401k matchPaid time offPaid sick leave

Summary

Medical Technologist with 30+ years of clinical laboratory experience in hospital and high-volume diagnostic settings. CLIA-designated Technical Consultant with advanced expertise in high-complexity testing, quality systems, and regulatory compliance (CLIA/CAP). Strong background in hematology, chemistry, urinalysis, coagulation, and blood bank operations. Experienced in laboratory leadership, workflow optimization, staff training, and ensuring accurate, timely results that support high standards of patient care and safety.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Laboratory Manager

Piedmont Cancer Institute
Fayetteville
04.2018 - Current
Medical Technologist / Laboratory Manager
  • Performed diagnostic testing including CBCs, urinalysis, and fecal immunochemical testing in a high-volume outpatient oncology laboratory setting.
  • Maintained and enforced Quality Control (QC) protocols and documentation in compliance with CLIA, CAP, and other regulatory standards.
  • Implemented quality control procedures and quality assurance measures to maintain accuracy and reliability of laboratory test results.
  • Trained and mentored new laboratory staff on safety procedures, specimen handling, testing protocols, and quality assurance practices.
  • Oversaw day-to-day laboratory operations including staffing, scheduling, workflow coordination, and operational support.
  • Conducted employee performance evaluations and provided coaching, feedback, and technical guidance to laboratory personnel.
  • Managed laboratory equipment including calibrations, preventive maintenance, troubleshooting, and repair coordination.
  • Developed, updated, and maintained laboratory policies, standard operating procedures, and workflow protocols.
  • Created and maintained laboratory test codes and profiles within the Laboratory Information System (LIS) to improve physician ordering accuracy and workflow efficiency.
  • Managed vendor relationships to ensure timely delivery of laboratory supplies and coordinated implementation of new physician-requested testing services.
  • Assisted with billing resolution involving coding discrepancies, insurance denials, and patient self-pay assistance to support accurate reimbursement processes.
  • Prepared and submitted letters of medical necessity to insurance carriers to obtain testing authorization and reimbursement approval.
  • Facilitated communication between laboratory departments and clinical staff to streamline workflow and improve operational efficiency.
  • Maintained a clean, organized, and fully stocked laboratory environment to support quality patient care and regulatory compliance.
  • Traveled between multiple office locations to audit compliance records, inventory management, workflow efficiency, and staff performance.
  • Investigated and resolved customer and provider complaints related to laboratory services, testing quality, and operational concerns.

Shift Supervisor

FLOWERS HOSPITAL
Dothan
01.2012 - 08.2013
  • Performed diagnostic testing as a bench technologist across multiple laboratory departments, ensuring accurate and timely reporting of critical values to nursing staff and physicians.
  • Maintained efficient laboratory workflow by assisting in all testing areas and prioritizing STAT and routine specimens.
  • Processed and analyzed morning collection specimens to ensure physicians received accurate patient results by 7:00 a.m.
  • Performed Blood Bank procedures including ABO/Rh typing, antibody screening, antibody identification, crossmatching, and preparation of specimens for reference laboratory testing.
  • Maintained accurate inventory and documentation of blood products including plasma, platelets, and packed red blood cells.
  • Conducted nightly and weekly instrument maintenance, calibration, and quality control procedures to ensure compliance and optimal instrument performance.
  • Supervised staff during shifts to ensure quality patient care.
  • Assisted with difficult venipunctures and specimen collection when needed.
  • Conducted employee performance evaluations and supported staff training and development.
  • Managed laboratory supply inventory and ordering to maintain uninterrupted workflow.
  • Conducted daily laboratory huddle meetings to communicate workflow priorities, staffing updates, and operational issues.
  • Managed scheduling to optimize team coverage and workflow efficiency.
  • Ensured compliance with health regulations and safety standards.

Lead Lab Assistant

Kaiser Permanente
Jonesboro
04.1999 - 11.2011
  • Medical Technologist / Phlebotomy & Laboratory Support Experience
    Performed venipuncture and specimen collection for patients of all ages while ensuring patient comfort and proper identification procedures.
    Maintained a clean, organized, and well-stocked laboratory environment to support quality patient care and efficient workflow.
    Followed established laboratory policies and procedures for specimen handling, processing, and transport to multiple Quest Diagnostics facilities and the main laboratory.
    Processed specimens for send-out testing, including centrifugation and aliquoting procedures.
    Performed waived and STAT testing including PT/INR, CMP testing on i-STAT analyzers, and urinalysis testing.
    Participated in Quality Improvement and Quality Assurance initiatives focused on improving workflow efficiency, compliance, and patient service.
    Scheduled employees, resolved staffing issues, and ensured proper shift and lunch coverage.
    Communicated policy, procedure, and workflow updates effectively across all employee shifts.
    Traveled between multiple laboratory locations to provide staffing coverage for vacations and absences.
    Trained and onboarded new employees in specimen processing, laboratory procedures, and workflow standards.

Education

Medical Technology - Associate's degree

Atlanta Technical College
Atlanta, GA

Skills

  • Hematology, Chemistry, Urinalysis, Coagulation, & Blood Bank Testing
    Quality Control (QC) & Quality Assurance (QA)
    CLIA, CAP, OSHA, & HIPAA Compliance
    Laboratory Information Systems (LIS) & EMR
    Instrument Calibration & Maintenance
    Specimen Processing & Phlebotomy
    Staff Training, Scheduling, & Leadership
    Workflow Optimization & Process Improvement
    Inventory Management & Vendor Coordination
    Regulatory Audits & Inspection Readiness
    Critical Value Reporting & Patient Safety
    SOP Development & Documentation
    Billing Support & Insurance Authorization
    Multi-Site Laboratory Operations
    Team Collaboration & Communication

Certification

  • Medical Laboratory Scientist Certification, AAB, 04/26
  • Clinical Laboratory Technologist License
  • Certified Phlebotomy Technician
  • MLT Certification 07/01/20 present
  • Laboratory Technical Consultant 04/25

Timeline

Laboratory Manager

Piedmont Cancer Institute
04.2018 - Current

Shift Supervisor

FLOWERS HOSPITAL
01.2012 - 08.2013

Lead Lab Assistant

Kaiser Permanente
04.1999 - 11.2011

Medical Technology - Associate's degree

Atlanta Technical College

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Chandra Green