Chandra Harris
Haines City,USA
Summary
Detail-oriented billing and accounts receivable professional with extensive experience supporting high-volume operations across multiple industries. Proven ability to improve billing accuracy, streamline processes, and support team training while managing large customer portfolios.
Billing professional with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Billing Specialist Supervisor (Acquisition)
Primo Brands
Lakeland, FL
01.2024 - Current
- Oversee billing setup and account tracking for more than 500 locations
- Audit new customer profiles to ensure billing accuracy and compliance
- Monitor and manage aged receivables exceeding 91 days
Billing Supervisor / Billing Specialist
DS Services
Mableton, GA
01.2019 - 01.2024
- Ensured accurate and timely billing across assigned accounts
- Produced weekly and monthly billing reports to support leadership review
- Designed an audit tracker that reduced unbilled transactions
- Implemented workflow improvements to increase efficiency
- Managed approximately 30 Incoming calls and 20 emails per day
Billing Specialist Lead
DS Services
Mableton GA
01.2017 - 01.2019
- Developed weekly billing reports for over 400 accounts
- Trained team members on billing processes and best practices
- Delegated workloads and monitored task completion
- Reviewed and reconciled customer accounts to resolve discrepancies and maintain accurate records.
- Collaborated with cross-functional teams to streamline billing processes and improve operational efficiency.
- Researched and resolved billing discrepancies to enable accurate billing.
Billing Specialist
Crystal Spring
Mableton GA
01.2014 - 01.2017
- Prepared billing in multiple formats using Excel and internal systems
- Collaborated with internal teams and external customers
- Audited and maintained assigned accounts to ensure billing accuracy
- Verified accuracy of accounts payable payments, resulting in 30% reduction in payment errors and check reissues.
- Streamlined billing processes to enhance accuracy and reduce discrepancies.
- Collaborated with cross-functional teams to resolve billing inquiries efficiently.
- Worked with multiple departments to check proper billing information.
Billing Specialist
Rubicon Global / Marriott Hotel
Dunwoody, GA
01.2013 - 01.2014
- Supported special projects and audit tracking initiatives
- Researched and resolved recurring billing issues
- Coordinated with customers and management to complete billing tasks
- Verified accuracy of accounts payable payments, resulting in 30% reduction in payment errors and check reissues.
Billing Specialist
March of Dimes
Atlanta, GA
01.2007 - 01.2013
- Processed high-volume invoice batches, exceeding 500 invoices per day
- Matched invoices with purchase orders across 52 states
- Managed deposits, credits, and open payments
Education
Accounting Diploma -
West Georgia Technical College
Greenville GA06.1992
Associate Degree - Accounting
West Georgia Technical College
Greenville GA06.1996
Coursework toward Bachelor of Science - Professional Studies
Kaplan University
Chicago Il01.2002
Skills
- SQL, Tableau, Engage, RMS, Mobile Frame
- CFLi, Oracle
- Advanced Microsoft Excel (Pivot Tables, VLOOKUP), Word, and Office Suite
- Billing, accounts receivable, auditing, and reporting
Timeline
Billing Specialist Supervisor (Acquisition)
Primo Brands
01.2024 - Current
Billing Supervisor / Billing Specialist
DS Services
01.2019 - 01.2024
Billing Specialist Lead
DS Services
01.2017 - 01.2019
Billing Specialist
Crystal Spring
01.2014 - 01.2017
Billing Specialist
Rubicon Global / Marriott Hotel
01.2013 - 01.2014
Billing Specialist
March of Dimes
01.2007 - 01.2013
Accounting Diploma -
West Georgia Technical College
Associate Degree - Accounting
West Georgia Technical College
Coursework toward Bachelor of Science - Professional Studies
Kaplan University