Chandra Jones
Santa Rosa,CA
Summary
Accomplished Senior Executive Assistant & Office Manager with a proven track record enhancing team productivity through expert administrative support and advanced software proficiencies. Demonstrated excellence in critical thinking and relationship building, significantly streamlining operations. Skilled in executive presentations and problem-solving, consistently achieving beyond set goals.
Overview
20
20
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Enso Village
01.2023 - 01.2024
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Created expense reports, budgets, and filing systems for management team.
- Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Boosted morale with event planning and coordination of company-wide functions, celebrations, or gatherings.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Contributed to strategic planning by providing administrative support during Board of Directors'' meetings.
Executive Assistant to the Chief Executive Officer
Elemental Spirits
10.2014 - 12.2023
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Created expense reports, budgets and filing systems for management team.
- Arranged domestic and international travel plans and itineraries.
Office Manager & Executive Assistant
Riley Medical Group
06.2009 - 07.2014
- Coached new hires on company processes while managing employees to achieve maximum production.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated special projects and managed schedules.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Compared vendor prices and negotiated for optimal savings.
- Arranged corporate and office conferences for company employees and guests.
Public Relations Assistant
Metro Journal Business Magazine
06.2004 - 06.2009
- Performed tasks and projects as assigned by Director of Marketing.
- Managed content on company website, delivering prompt updates during emergency situations.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
- Worked closely with business partners to develop consistent messaging across platforms and departments.
- Developed key messaging documents for clients to guide consistent communications across all channels.
- Handled crisis communications situations delicately preserving company reputation minimizing negative impact.
- Coordinated interviews between clients'' executives/media representatives ensuring proper preparation ahead of time.
- Created engaging content for blog posts, newsletters, social media platforms, helping drive website traffic and reinforce brand identity online.
- Supported event planning efforts by coordinating logistics, creating promotional materials, and managing attendee lists.
- Facilitated successful product launches by securing strategic coverage across print, digital, broadcast, and trade outlets.
Education
Bachelor of Arts - Public Relations
Oklahoma City University
Oklahoma City12.1998
Skills
- Executive Presentations
- Meeting Agenda Preparation
- Special Events Management
- Travel Arrangement Coordination
- Critical Thinking
- Verbal and Written Communication
- Problem Solving
- Relationship Building
- Board of Directors Administrative Support
- Expense reporting
- Calendar management
- Meticulous attention to detail
- Project planning
- Conflict management
Timeline
Executive Assistant to the Chief Executive Officer
Enso Village
01.2023 - 01.2024
Executive Assistant to the Chief Executive Officer
Elemental Spirits
10.2014 - 12.2023
Office Manager & Executive Assistant
Riley Medical Group
06.2009 - 07.2014
Public Relations Assistant
Metro Journal Business Magazine
06.2004 - 06.2009
Bachelor of Arts - Public Relations
Oklahoma City University