Hi, I’m
Chandra Khadka
Doha,Qatar
Summary
Methodical Packaging Assistant known for high productivity and efficient completion of tasks. Specialize in inventory management, quality control procedures, and operating packaging machinery with precision. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Overview
13
years of professional experience
2011
years of post-secondary education
Work History
Qatar Airways groupDoha, Qatar
Equipment processing & packaging assistant
10.2024 - Current
Tong Garden Food & Beverage Pvt.LtdKathmandu , Nepal
Production head
01.2020 - 08.2023
Job overview
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
Digitek Pvt.LtdKathmandu , Nepal
Customer Service Representative
01.2018 - 11.2019
Job overview
- Implemented innovative methods for streamlining the customer service process.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
Panda Hypermarket Dammam, K.S.A
Retail Operations Manager
02.2015 - 08.2017
Job overview
- Monitored daily operations, identified issues, and developed solutions accordingly.
- Ensured compliance with all retail policies, procedures, and regulations.
- Provided leadership and direction to staff members while fostering an atmosphere of teamwork.
- Managed financial activities including budgeting, forecasting, payroll, accounts receivable and payable.
- Reviewed customer feedback surveys weekly in order to make necessary adjustments.
- Collaborated with management team members to create effective plans for achieving business goals.
- Oversaw the training of new employees on company policies and procedures.
- Conducted regular staff meetings to discuss goals and objectives, as well as any potential problems or concerns.
- Created and maintained a positive working environment for store associates.
- Performed regularly scheduled reviews of employee performance to provide feedback and guidance.
- Implemented new technologies into daily operations such as Point-of-Sale systems.
Panda Hypermarket Dammam, K.S.A
Store Supervisor
01.2013 - 01.2015
Job overview
- Developed operational strategies for efficient management of inventory and personnel.
- Monitored stock levels and identified ordering needs.
- Prepared reports on the movement, distribution, and status of products stored in the warehouse.
- Enforced safety protocols at all times while managing store operations.
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Assigned tasks to staff according to workload requirements.
- Tracked orders from vendors to ensure timely arrival of goods.
- Resolved customer complaints regarding storage and delivery of goods.
- Organized training sessions for new employees on best practices in order fulfillment processes.
- Conducted monthly inventories to determine accuracy of records.
- Ensured all documents related to shipments were accurate before sending out orders.
- Dealt with customer complaints and rectified product and service issues.
- Increased sales by optimizing in-store promotional strategies.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
Education
Shree Jana Jagriti Higher SchoolKathmandu , Nepal
Languages
Nepali
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Arabic
Beginner (A1)
A1
Timeline
Equipment processing & packaging assistant
Qatar Airways group
10.2024 - Current
Production head
Tong Garden Food & Beverage Pvt.Ltd
01.2020 - 08.2023
Customer Service Representative
Digitek Pvt.Ltd
01.2018 - 11.2019
Retail Operations Manager
Panda Hypermarket
02.2015 - 08.2017
Store Supervisor
Panda Hypermarket
01.2013 - 01.2015
Shree Jana Jagriti Higher School
07.2010
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