Summary
Overview
Work History
Education
Skills
Timeline
Generic
CHANDRA LAUDERDALE

CHANDRA LAUDERDALE

Houston,Texas

Summary

CHANDRA LAUDERDALE Caring patient care attendant focused on supporting patients and family members with expert care during difficult periods. Manage all personal needs, including food, hygiene and medications. Keep up with healthcare needs to promote recovery. Talented personal attendant skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Motivated personal attendant skilled at meeting customer needs with expert Administrative Assistant support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Dedicated personal attendant industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting patient care problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

21
21
years of professional experience

Work History

Administrative Assistant/Unit Support Associate

Texas Childrens Hospital
08.2021 - 07.2023
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Personal Care Attendant

Family Tree in Home Senior Care
09.2017 - 06.2020
  • Oversaw nutrition by preparing healthy meals and snacks and coordinating necessary supplements
  • Supported activities of daily living such as bathing, dressing, and grooming
  • Kept clients' spaces clean, neat, and free of safety hazards
  • Monitored residents' conditions and reported changes to nursing staff or supervisor for handling
  • Coordinated daily housekeeping, errands, and meal preparation for individuals under care
  • Met clients' social and emotional needs with caring companionship
  • Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities
  • Encouraged patient independence with caring support for personal hygiene and mobility needs
  • Improved patient care and outcomes through close collaboration with healthcare team
  • Supported individuals' personal hygiene by helping with basic tasks.

Cahier

Ross
04.2015 - 09.2016
  • Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
  • Processed refunds and exchanges for different products
  • Trained new retail team members in customer-focused strategies, maintaining high team standards
  • Processed new orders, returns, and exchanges, handling [Number]+ transactions per day on average
  • Collected counter payments from individuals paying [Product or service] bills
  • Rang up customer items quickly and accurately using POS system
  • Promoted customer satisfaction by supporting merchandise selection, returns, and exchanges
  • Prevented losses by watching for suspicious behavior
  • Enhanced shopping experiences, directing or escorting to product locations on sales floor
  • Covered multiple store areas by cross-training in different roles
  • Kept customers happy by quickly processing payments and bagging purchases.

Caregiver

Sheltering Arms Senior Care
05.2009 - 01.2011
  • Improved well-being of patients by assisting with daily living needs and personal hygiene
  • Offered care and companionship to homebound clients with varying mental and physical capacities
  • Enhanced long-term care by helping to develop and execute care plans
  • Helped with post-operative recovery, encouraging ambulation and checking dressings
  • Helped patients with transportation to and from medical appointments
  • Supported client needs with basic housekeeping and food preparation
  • Assisted residents with meeting daily needs through positive encouragement and direct support
  • Managed patient medications, organizing schedules and setting up reminders
  • Encouraged patient independence with caring support for personal hygiene and mobility needs
  • Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals.

Patient Transporter

Methodist Hospital
03.2007 - 07.2009
  • Delivered equipment for patients and staff across different hospital departments
  • Transported bodies of deceased individuals to hospital morgue and assisted mortuary personnel with picking up remains for burial
  • Moved patients between rooms and various departments for planned procedures or scar
  • Escorted patients after discharge, including helping move those with limited or no mobility
  • Maintained gurneys, wheelchairs, and cribs for patient needs.

Production Line Assembly Worker

Alcon
04.2005 - 11.2006
  • Stayed efficient by moving raw materials and completed products quickly between stations
  • Kept team working at peak level by training new team members and assigning tasks
  • Used various machines, measuring devices, and hand tools to accomplish assembly tasks
  • Contributed to shipping operations with proper boxing, padding, and labeling of finished work.

Patient Care Aide

Memorial Herman
02.2002 - 05.2004
  • Prepared for patient admissions by cleaning rooms and setting up ordered equipment for each patient's needs
  • Maintained efficient patient flow and unit operations with regular supply restocking
  • Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools
  • Moved specimens, laboratory items, or pharmacy items between authorized personnel and properly documented activities
  • Transported patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.

Education

Medical Assistant - Continuing education in phlebotomy, injections, vital signs, collecting culture labs and patient care.

Education of America
Houston, Texas

Some college courses completed - Coursework in surgical Technology

Houston Community College
Houston, Texas

Some college courses completed - Minor in criminal justice

University of Houston Downtown
Houston, Texas

G.E.D - Coursework in Math, English, Social Studies. and Science.

University of Houston
Houston, Texas
06.2002

Skills

  • Customer Service
  • Companionship
  • Activities of daily living support
  • Personal errands assistance
  • Housekeeping
  • Task prioritization
  • Clinical Documentation
  • Patient care
  • Team player
  • Medication management
  • Safety monitoring
  • Mobility assistance
  • Observation
  • Nutrition Planning

Timeline

Administrative Assistant/Unit Support Associate

Texas Childrens Hospital
08.2021 - 07.2023

Personal Care Attendant

Family Tree in Home Senior Care
09.2017 - 06.2020

Cahier

Ross
04.2015 - 09.2016

Caregiver

Sheltering Arms Senior Care
05.2009 - 01.2011

Patient Transporter

Methodist Hospital
03.2007 - 07.2009

Production Line Assembly Worker

Alcon
04.2005 - 11.2006

Patient Care Aide

Memorial Herman
02.2002 - 05.2004

Medical Assistant - Continuing education in phlebotomy, injections, vital signs, collecting culture labs and patient care.

Education of America

Some college courses completed - Coursework in surgical Technology

Houston Community College

Some college courses completed - Minor in criminal justice

University of Houston Downtown

G.E.D - Coursework in Math, English, Social Studies. and Science.

University of Houston
CHANDRA LAUDERDALE